Hi,My name is Mark Julian I've worked in the BPO industry for 7 years as technical support specialist, inside sales rep and financial care representative. I also have experience working as a work from home agent for 5 years as a lead generation specialist, appointment setter, and an outbound sales specialist. I have well-developed written and oral communication skills that can be very useful in carrying out the duties in the said applied position. My experiences in a high-pressured environment have taught me attention to details, resilence, and flexibility in using different tools provided by the client. I am hard working, good listener, fast learner and adaptable to meet my employer's timezone. I value my client's trust and I commit myself to any job, taking full responsibility in completing project's on time.