I was a Layout Artist for years in a prepress facility working on designs and images from concept to printer: scanning and retouching photos, converting and creating images for large format printing, brochures, flyers, web pages and slide shows, proofread, review and prepare files/documents/barcode masters for color separation and image setting/film output.
I am also an experienced contact center consultant for voice and non-voice (Email and Chat) communication channels having assisted American and Australian customers with their internet, wired and wireless mobile phone service providers as well as credit card application and transactions.