May M. - Senior Customer Care Specialist

May M.

Senior Customer Care Specialist

Philippines | Asia/Manila (USD)

$7/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

These are the skills that I am proud of and I know every business will require from their employees:

- Clear communication skills
- Interpersonal communication skills
- Innate leadership abilities
- Great negotiator
- Quick complaint resolution skills
- Polite
- Has proper etiquette and respect for the job
- Tactful
- Can adapt
- Can adapt to any situation, easy or difficult
- Flexible
- Can work even under severe time constraints
- Can build customer loyalty through empathy
- Excellent comprehension of English language, grammar and punctuation skills
- Beyond excellent proofreading skills
- Accurate typing skills
- Ability to work within tight deadlines
- Ability to decipher accents
- Attention to detail
- High work ethic
- Self-motivated and organized
- Excellent listening skills

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer Service Representative

IBM - Mar, 2012 to Oct, 2016, Quezon City, Philippines

Technical Support Specialist

Concentrix Philippines - Dec, 2016 to Jan, 2020, Quezon City, Philippines

EDUCATION HISTORY

Diploma in Network Technology, Computer Science

(2003 - 2006) Informatics International College

B.S. in Nursing, Nursing

(2008 - 2011) Escuela de Nuestra de Lasallette College