Michael Pedrosa

ABOUT ME

Customer focus, internally and externally
Achievements
ISO 9001iternal auditor - helped implement ISO9000. Standardized the document control procedure. Made it more manageable with the use of more structured, well-defined (with flowchart) documentation steps. Provided quality inputs in writing assembly work instructions and standard operating procedures. Created quality plans, procedures for imaging, systems configurations, tagging of devices per customer requirements. Performed internal process audit on various product groups to endure conformance to work instruction, customer specifications, safety standards, and ISO 9001 requirements. Managed incoming technical calls. Wrote, edited and trained employees on work instructions. Implemented 5 Sigma and safety in final inspection and in-process inspection areas. Worked with engineers to reduce reworking final product

SKILLS