Mugeni M. - Customer Service Extradinaire

Mugeni M.

Customer Service Extradinaire

Kenya | Africa/Nairobi (USD)

$9/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

I am dedicated customer service specialist with 5 years’ experience in a fast-paced environment seeking an opportunity in a team-orientated company. I am also adept at handling a wide range of contact methods while accurately documenting customer issues and providing first class service with every interaction. I have a proven track record of quickly acquiring competency in all products and processes while readily and positively adapting to change

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

CS Remote Team Lead

Eversend - Jun, 2017 to Nov, 2020, Paris

Customer Service Agent

Tophatter - May, 2016 to Oct, 2017, San Francisco

Customer Service Representative

Soylent - Mar, 2013 to Mar, 2015, San Francisco

EDUCATION HISTORY

BA. Int. Relations & Diplomacy – Honors, International Relations

(2008 - 2012) United States International University – Nairobi

Certificate in Social Media Management, SMM

(2018 - 2018) Udemy