Nancy Wanjiku W.

ABOUT ME

I have over 5 years experience in managing projects in the Business Process Outsourcing industry. I have managed to work with different clients and helping them meet organizational goals in the machine learning and data processing fields. I help train, create KPI's and SLA's for both clients and the team doing first hand work on the project. I monitor project health(finance, volume/accuracy, pod coordination, client and worker satisfaction.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Team Lead

Adept Technologies - Feb, 2016 to Aug, 2018, Kenya

Data Management Operator

Digital Divide Data - Jul, 2011 to Feb, 2016, Kenya

EDUCATION HISTORY

BCOM, Marketing

(2012 - 2014) Kenyatta University

Business Outsourcing, BPO

(2014 - 2015) Rosetta College