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Nikhil B. - Analyst

Nikhil B.

Analyst

India | Asia/Kolkata (USD)

$10/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

Experienced Analyst with a demonstrated history of working in the Market Research and 6+ years of experience WebChat industry. Skilled in Customer Relationship, Business Planning, Microsoft office, Sales and after sales, Customer Satisfaction, and Voice of the Customer. Strong research and webchat professional graduate in Bachelor in Business Administration.

SKILLS

  • Chat Support
  • Live Chat Operator
  • Chat Support Agents
  • Customer Experience
  • Account Management
  • Email Support
  • Helpdesk Support
  • Sales
  • Order Management
  • Administrative Support
  • Call Handling
  • Email

    • EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

    iPhotos - Customer Care

    Mimeo Photos - Dec, 2018 to Jul, 2019, Pune

    Research Analyst

    Pincer Research Pvt Ltd - Jan, 2018 to Dec, 2018, World Trade Center, Pune

    Customer Relationship Advisor

    Tech Mahindra Business Services - Jan, 2017 to Jan, 2018, Pune

    Online Chat Representative

    Etech - Jan, 2013 to Jan, 2017, Gujarat

    EDUCATION HISTORY

    BBA, Business Administration

    (2014 - 2017) Sikkim Manipal University

    HSC, IT

    (2008 - 2010) Pune University

    SSC, General Studies

    (2006 - 2007) Pune University

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