Pauline M. -CUSTOMER SUPPORT/ VIRTUAL ASSISTANT/ DATA ENTRY EXPERT

ABOUT ME

An enthusiastic Customer Support Specialist who is excellent at resolving problems. 5+ years experience in customer service and relationship management. My expertise includes developing and executing strategies to ensure customer satisfaction and loyalty, as well as managing customer relationships. I'm looking for long-term projects that will allow me to continue branching out, improving, learning, and assisting my clients in growing their businesses. My skills include but are not limited to the following: ✅ Effective organization and time management skills ✅ Fluent in English, excellent communication skills, verbal and written ✅ Problem solver and team player, always thinking one step ahead ✅ Proactive, adaptable, and flexible, able to work with minimum supervision ✅ Ability to multitask and meet deadlines under pressure ✅ Extremely high level of attention to detail Technology and Software Expertise | Google Docs | Google Sheets |Advanced Microsoft Office | Slack | Trello | Zoom | Skype | HubSpot | Notion | Social media - Facebook, Twitter, Instagram, TikTok | LinkedIn | HTML5 / CSS3 | Make me your collaborative partner for all your customer service and customer relationship management needs. Please reach out to me if you need my services. I look forward to hearing from you to learn more about your project needs and goals that match my expertise.