I am a certified Customer Support Specialist having 10+ years of providing top-notch customer support experience. I've been in a different line of businesses supporting desktop hardware, software, virus removal, network troubleshooting, VoIP, telephony, outlook exchange, webmail, active directory, blackberry enterprise server, Point-Of-Sale.
Has profound knowledge using this software: Zendesk, Intercom, Gsuite, Confluence, PopSQL, BMC Remedy, ServiceNow.