Implemented, administered, and maintained Salesforce implementation for 4,300+ licenses
Gathered requirements, estimated LOE and created functional requirements for key Salesforce projects
Configured Salesforce including but not limited to validation rules, workflows, custom labels, custom settings, profiles and permissions
Integrated and administered Salesforce for Outlook (SFO) for large end-user base
Performed customization using Apex and Visualforce
Strong knowledge and experience in Siebel System Administration, Management and Production Support, including deployment and migration activities from Development through to Production
Lead Developer on subsequent projects integrating Siebel/Salesforce with proprietary systems
Frequent formal and informal client interaction
Creation of Web Services in C# to integrate our internal systems