Highly committed customer support professional with over ten years’ experience identifying customer requirements, resolving varied client inquires, and creating a work culture that rewards teamwork and co-operation. Consistently achieve record-high customer contentment rankings, improvements to the bottom line, and turnaround of underperforming operations in fast-paced environments. Respected builder and leader of customer-focused teams; Instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Adaptable and flexible with strong time-management, communication, and multi-tasking skills to easily establish trusting relationships with consumers and succeed in fast-paced settings. Exceptional interpersonal and team-building skills!