Shalini P.
Salesforce and Business Analyst
United States | America/New_York (INR)
Full-time : 30+ hrs/week
ABOUT ME
As a Business Analyst having worked in United States for 5 years I have experience of working in multiple domains like Banking and Finance, Healthcare and Insurance, Travel Mortgage loan, Retail and Logistics. I am an independent go getter who strives to achieve excellence in high pressure environments having delivered multiple projects with strict deadlines in waterfall as well as Agile model of software delivery. Expertise in Business Requirement gathering, Business Process Engineering, Business Process Modeling (BPM), Business Analysis, preparing Business requirements documents (BRD), creating Functional requirement document (FRD) and actively worked in all phases of Testing cycles. 9 years of experience with American Express Technology in Banking and Finance domain where I worked as Mainframe Technical Lead Developer As well. Strong Skills with Z/OS, COBOL, JCL, VSAM, REXX, DB2, Pl/SQL, Stored Proc, IMSDB, IDMS, CICS. Experience in testing and documenting REST API. Experienced in Salesforce Admin stuff like users, profiles, permission set, objects, Fields, custom settings, workflow rules, process builders, email alerts, email templates.Working experiences on databases like DB2, Mysql, IMSDB (design, enhancement and maintenance).