Shani O. - Quality Assurance & Process Analyst

Shani O.

Quality Assurance & Process Analyst

Jamaica | America/Jamaica (USD)

$14/hr
Less than 10 hrs/week
0, Followers

ABOUT ME

DEDICATED ENTERPRISING PROFESSIONAL with greater than 10 years of customer service and supervisory management experience. Effective in managing multiple, high-priority projects, individuals and communication channels. Takes pride in providing exemplary service aimed at propelling the performance of the organization with which I am affiliated, ensuring that the organization surpasses its goals guaranteeing success to all its stakeholders.

SKILLS

  • Quality Control
  • Call Center Management
  • Process Improvement
  • Editing
  • Research
  • Employee Training
  • Customer-focused
  • Customer Experience
  • People Management
  • Business Coaches
  • Content Writing
  • Copywriting
  • Travel Planning
  • Project Management
  • Transcription
  • Data Entry
  • Microsoft Excel
  • Microsoft Powerpoint
  • English Language
  • Linguistics

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