Sheerah Joy Nato
Experienced Customer Service (Voice, Chat & Email) | Layout Artist
Sheerah Joy Nato
  • Country: Philippines | Asia/Manila

  • Availability: Full-time : 30+ hrs/week

  • Currency: USD

  • Rate: $4/hr

  • Member since: Aug 4, 2017

About Me

I am a self-starter and excel at handling customer queries. I am hardworking and reliable and been a Customer Representative for more than 6 years.

For the last 6 years, I am exposed in providing an excellent customer service experience to the clients. I always make sure that I am being conversational at all times rather than transactional.

I can do multi-tasking, I have a strong analytical skill. I am knowledgeable in Microsoft Office applications and Google docs. I am proficient to use ICS, Talisma, Seerium, Zendesk and Freshdesk. I can work as a full-time and I am flexible when it comes to working schedules.

Also I am expert and proficient to use Adobe Photoshop to customize/layout designs such as Tarpaulins, stickers, invitation and T-Shirts design etc.

You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively.

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