Sk S. - Expert Customer Service Representative

Sk S.

Expert Customer Service Representative

India | Asia/Kolkata (USD)

$2/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

Siraz is a dedicated, organized and methodical individual. He has a good interpersonal skills, he is an excellent team worker and keen and very willing to learn and develop new skills. He is reliable and dependable and often seek new responsibilities within a wide range of employment areas. He has an active and dynamic approach to work and getting things done. He is determined and decisive.

Siraz has more than 6 years of experience in Lead Generation, Cold Calling, Inside Sales, Appointment Setting, etc. He has worked with various type of Real Estate as well as Software companies as a Sales Support Specialist.

Currently working for Open Automation Software (CO) as Customer Support.

Previously served in Sales Support at ESP Housing Solutions (NY), SaaS Based Talent Management Company (IL), Restaurant Data Management for a Series A backed online food ordering service provider. (WI), etc.

With over 6 years experience under the belt, Siraz is the PERFECT contractor for your project.

His most recent work experience as Lead Qualification Analyst for Google account is a new and fresh skill that he has learned. He has been in the field for almost 3 years. He was part of the pioneer team who started the campaign for the previous company. Was responsible for the pre-qualification of leads before passing them along to the Sales Team. He was also responsible in collecting the necessary information to qualify whether a prospect could truly benefit from our product and services.

Majority of working experience was being a Customer Service Representative, with Sales and Technical Support rolled into one. I thank my previous organizations for all of the skills I learned and acquired from them.

I pride myself on providing the highest quality of work, and will never complete a project until the client is 101% satisfied.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer Support Executive

Open Automation Software - Aug, 2016 to present, CO, USA

Market Research Analyst

Digicolex Solutions LLP - Aug, 2013 to Oct, 2013, Mumbai, India

Project Manager

Digicolex Solutions LLP - Oct, 2013 to Sep, 2014, Mumbai, India

Data Entry Specialist

Hellofood Brasil - Feb, 2015 to Sep, 2015, Sao Paulo Area, Brazil

Inside Sales Associate

Kcloud Technologies - Sep, 2015 to Feb, 2016, New Delhi, India

EDUCATION HISTORY

BCom, Business Studies

(2013 - 2016) Christ College

Matriculation, Commerce

(1999 - 2011) Cambridge School