I'm Sly! I've been in the BPO industry for almost 5 years. Extensive knowledge on providing support on various lines of business from email, chat, inbound and outbound. Also knowledgeable on several CRM from Zendesk, Helpshift, Zoopim, Oracle, etc.. Can support both technical and non-technical work. I'm willing to be trained and broaden my knowledge. Can easily adapt to changes and a fast learner. Hoping to be part of your Company! Thank you!