Soumya

ABOUT ME

7+ years’ experience in the field of customer support and analysis work working with Accenture and Manipal Infocomm.  Efficient in performing managerial and Office works independently.  Preparing Monthly Data and report for the entire center to be sent to the overseas client.  Discuss information or business intelligence needs with internal staff and/or external clients.  Collect and collate appropriate data for use in databases and conduct related research  Generate reports using IT / database systems and assist in their analysis.  In marketing support roles, prepare and make presentations.  Expertise in documentation and training using Word and PowerPoint.  Monitor and maintain the quality of database systems and secure access and use.  Handling multi tasks simultaneously.  First-class analytical, design and problem solving skills.  Time value-conscious and disciplined.  Extremely productive in a high volume, high stress environment.  High speed typing with accuracy.  Excellent command over UK English.  Dedicated to maintaining high quality standards.  Extensive knowledge of computer and software.  Possess strong team leadership, Motivational and coaching skills.  Technically astute with experience in telephony systems technology.

SKILLS