Soumyashree G. -Senior Software Engineer | Hire Freelancer from India

ABOUT ME

I have total 4.8 years of Experience in IT in which 4.5years of Servicenow Experience. I am ITIL Certified. Well Experienced in Glide programming Incident, Scripting/Customization Incident in Service Now Developed catalog items and order guides. Experience in Incident, Service Catalog. Hands on expertise in Jelly script. Proficiency in import sets, transform maps, transform map scripts, data sources. Developed workflows for Service Requests. Hands on expertise in client side scripting such as UI Policies, Client scripts, UI Action, etc. Experience in server side scripting such as script include, business rules. Developed SLAs for Incident, Change, Problem and Catalog items. Proficiency in email notification, Inbound email actions. Experience in UI Macros, UI Pages. Knowledge of process flow creation. Created ACLs as per the requirement. Created Data Policies. Hands on expertise in REST Webservice and also scripted REST API. Experience in Orchestration. Knowledge on SOAP Webservice. Hands on expertise in Service Portal.