Sudharshan K. - Functional Head (Customer Service Operations)

Sudharshan K.

Functional Head (Customer Service Operations)

India | Asia/Kolkata (INR)

$36/hr
Part-time:10-30 hrs/week
0, Followers

ABOUT ME

I had been working for 10 years, I was always named as multitasker, as I have worked in Customer Service, Sales, Leadership & Management. I have handled a team of 50 with 4 Team Leaders reporting to me who's daily tasks are to deliver 100% quality with regards to emails, calls & chat. My task was always to work on projects that will ease the task of my teams, worked on multiple projects together with innovation.

I am looking forward for chat support, email support or if there is anything else matches matches my profile, except making calls.

I have also freelanced in modeling for 5 years now as to follow my passion, so far I have worked with many brands. I have recently resigned my job & honestly looking for some online work full/part time.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Senior Subject Matter Expert

Firstsource Solutions Pvt LTD - Jan, 2009 to Mar, 2011, Bangalore

Process Trainer

First Advantage Offshore Pvt Ltd - May, 2011 to Jul, 2015, Bangalore

Process Trainer

Urban Ladder - Aug, 2015 to Nov, 2018, Bangalore

Functional Head (Customer Service)

Kinara Capital - Dec, 2018 to Sep, 2019, Bangalore

EDUCATION HISTORY

B.C.A, Bachelor of Computer Applications

(2009 - 2012) Bhartiya Shiksha Parishad