Sufian Q. -L2 support, Integration and Automation Engineer

ABOUT ME

IT Professional with more than 5 years of experience in the Technology sector, having strong understanding of Software Technologies. Currently working in Trovicor as L2 Support, Integration and Automation Engineer. Responsible for ensuring E2E service delivery for Enterprise IT projects, including conducting internal IT/Business UAT, Stress/Regression Testing and Deployment. Solve highly complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill. Experience in upgrade, migration and integration of projects with a keen eye for issue identification and resolution. Experience with numerous software development technologies.
Key Personal Attributes: Team Player, Quick Learner, Proactive, Solution Driven, Analytical Thinker, and Good performer under stress, Excellent Oral and Written Communication skills,
Interpersonal Skills, Eager to learn new technologies.