I am a computer engineer having 9+ years of experience in Technical support and lead position in infrastructure operations, which mainly includes troubleshooting Microsoft Windows OS and its products, and managing configurations of printers/scanners/handheld devices via any network.
Products supported:
Microsoft Windows 7/Windows 10
Active directory support services
MS Office 2013/2016
Office 365
Internet explorer 9/10/11
Web application support (Finacle/CRM/Remedy)