Tariq Anwar D.

ABOUT ME

As Senior Technical Account Manager, Accountable to manage 14+ customer accounts in the US Region. Coordinated and monitored the scheduling, pricing, and technical performance of company programs Responsible to engage with key stakeholders on feedback, best practice, Increase adoption & maintain good relation. Establish and maintain a position as key strategic advisor to business executives and IT stakeholders with Zycus Customers, ensuring their business priorities are met using Zycus SAAS solutions. Track and deliver multiple projects on time. Evaluate (Scope / time / cost / quality) and approve change requests. As Delivery Manager / Senior Project Manager , I have successfully managed all aspects of project management right from detailed budget analyses, performance reviews, overseeing and approving resource allocation, to building long-term relations with clients on behalf of the company. While my resume is attached for your perusal, a list of accomplishments indicative of my experience includes: • Leveraged skills in leading teams for successful project management while ensuring a high-quality service delivery experience and elevating client satisfaction in line with SLAs and work processes; expertise in Microsoft Application Virtualization (MS App-V & Citrix), including assessment, re mediation, packaging, image engineering, deployments, migrations & administration • Incisive acumen in formulating, organizing and monitoring inter-connected projects (Packaging, SCCM, Citrix, VM, Control-M, Linux, Monitoring, Tech Support, Networks, Unified Communication, Messaging, Solar Winds & Application Support) • Navigated success in: o Devising plans / policies aimed at enhancing overall organizational growth, sustaining profitability of operations and improving service delivery o Achieving growth of 40% with an improvement in bottom line of 9% quarter-on-quarter in 12 months through various measures o Identifying critical susceptibilities in the system and covered 3,50,000 weaknesses within the infrastructure; reduced the same within a record time of only 6 months and was appreciated by the management for the same • Achievement oriented professional with excellent people management skills and an ability to manage change with ease I have led the evaluation, selection and implementation of new information system technologies and have been deeply involved in the full-scale execution of core IT projects. I have expertise in areas such as Program & Project Management, IT Operations Management, Technology Management, Delivery Management, Process Management, Design Implementation, Virtualization, Risk Management and Team Building and Leadership. I am a solutions-oriented person who thrives in challenging, fast-paced environments where my performance directly impacts the bottom line. I believe that my strong background in IT combined with my rich experience in planning, executing, monitoring, and closing a variety of projects, makes me ideally suited to this role.

SKILLS