Tima T. - Helpdesk / Technical Support / IT request

Tima T.

Helpdesk / Technical Support / IT request

Morocco | Africa/Casablanca (USD)

$13/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

Repair Hardwar and
software issues on
laptop, desktop, printer
• Master:
✓ Cisco Anyconnect tool
(vpn)
✓ Active directory
✓ Citrix
✓ Windows OS, XP, W7,
W8, W10
• Intervention Follow-up
• Customer satisfaction
• Teamwork and sharing
• Software updates
• Problem solving
• ADSL problem solving
• Fix all issues: No power, no post, no boot, Blue screen…etc

SKILLS

  • Windows
  • MS Office
  • Hardware Troubleshooting
  • Software & Technology

    • EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

    Technical Support

    DELL - Feb, 2011 to Feb, 2015, Casablanca

    Helpdesk Technician

    DELL - Jul, 2015 to May, 2017, Casablanca

    Helpdesk Technician

    EOL - Jul, 2017 to Feb, 2019, Casablanca

    IT Support Request

    MCS - Mar, 2019 to present, Casablanca

    EDUCATION HISTORY

    Computer Science, Computer Science and Network

    (2006 - 2009) Work Center

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