Mark Niel H.

Enterprise Solutions Specialist

Philippines | Asia/Manila (USD)

$5/hr
Part-time:10-30 hrs/week

0, Followers

ABOUT ME

Experienced Technical Support Specialist finding effective solutions to hardware and software issues through probing, diagnosing and troubleshooting skills with a methodical approach. With 5+ years of total work experience ranging from Technical Support Representative to Enterprise Solutions Support, I gained practical knowledge and proficiency in most IT & admin tasks.

SKILLS

Technical Support

Email Tech Support Agents

Helpdesk Support

Computer Networking

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Enterprise Solutions Support Specialist

Lexmark International, Inc. - May, 2019 to present, Cebu City

Technical Support Representative

Concentrix - Aug, 2018 to Dec, 2018, Cagayan de Oro City

Technical Support Associate II

Convergys - Dec, 2016 to May, 2018, Cebu City

Technical Support Associate

Convergys - Jun, 2015 to Nov, 2016, Cebu City

EDUCATION HISTORY

BSIT, Information Technology

(2010 - 2014) University of Science and Technology of Southern Philippines