Win A.

ABOUT ME

Senior Manager position in a BPO/call-center operations, with 13 years background in a fast paced and dynamic environment demanding strong organizational, interpersonal and analytical skills. Highly independent, fast learner, flexible and with excellent communication skills; committed to superior customer service. Confident and articulate in interactions with individuals at all levels. Detail-oriented and resourceful in leading projects, campaigns and strategies; able to multi-task effectively. Extensive experience in working under pressure as well as managing clients and their demands on a daily basis.

SKILLS