IT department management for Indian and MN International based in Chennai India Performing role as Lead for ERP,CRM,Payroll,DMS and Advanced data analytic capabilities in Information Management, Performance Optimization and Analytic Insights,Management,Plan and Monitor IT budgets,Manage project team and contractors,Manage communication between project stakeholders,Cross trained more than 30 employees in two months
Other Experience 5 + Years of Experience in Human Resource,Admin & ISO- MR & Internal Audit.
Experience on Enterprise Resource Planning : ERP :
Major Projects Handled : ,SCM 5 Projects,Manfacturing : 5 Projects ,DMS : 5 Projects,Education : 2 Projects
Team Size Handled Management : ERP : 35
Application : Epicor, Microsoft, Oracle ,Farvision,Eazy ERP & Road Map
Oversaw the scope of work which included the project planning, business process mapping, blueprinting, design, configuration, and setup of technical environment. Managed client portfolio budgets of International and local Client of team of functional/technical employee direct reports in different areas of
Modules : Document Management System, Purchase & Ware House Management, CRM, Sales Force Automation, Finance, Admin, HRMS, Production, Learning Management System, School, Collage and POS.
Client Relation Management : CRM Major Projects Handled : 20
Team Size Handled Management : CRM : 15 CRM
Application : Sales Force, Microsoft Dynamics 365,Epicor CRM, Hub Spot:
Evaluated business processes, technology, and team to understand gaps and core problems. Restructured the project plan and led team that successfully implemented technology ,
CRM is a front-office system that should simplify and standardize customer interactions, manage sales pipeline, support, up-sells, track customer information etc.,
Modules : Sales,Service( Off Store & Field),Project Management
Human Resource & Payroll Software :
Major Projects Handled : HRMS & Payroll : 15 Team Size Handled Management : CRM : 15 CRM HR & Payroll Application : Epicor,HR Vendata
HR requirement from a single database. It contains modules such as absence analysis, learning and development, disciplinary and grievance, employee information, equal opportunities monitoring and global statistics.
Payroll management. Leaves management. Expense management. Benefits, bonus management. Income tax & deductions. Time and attendance tracking. Reports, payslips, forms. Record-keeping.