Zyrah - Business Analyst

Zyrah

Business Analyst

Philippines | Asia/Manila (USD)

$7/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

 Formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements  Execute and coordinate requirements management and change management processes  Develop and maintain internal and external relationships to support management of scope and expectations  Evaluates and recommends changes to policies, procedures and services based on trends and business needs  Apply extensive knowledge of the client's business and industry to develop requirements specifications  Responsible for demand fulfillment and workforce capacity management  Ensures demand for the supported account follows global standard policy and process  Accountable on tracking demands/requisition IDs for the accounts being supported  Extract, consolidate and prepare weekly demands, requisitions, resource allocations of team reports  Generates monthly headcount, efficiency and attrition reports  Assess monthly Technical Performance Review for selected employees  Contributes and part of the growing team of Enterprise Application Operations Resource and Quality management, Workforce Development and Employee engagement

SKILLS