About This Service
I am a competitive customer service representative with more than 10 years experience. I worked in some prestigious call centers and BPO's in Philippines. I handled American and Canadian companies. Few accounts that I worked with were, Microsoft, Dish Network, Dell USA, Telus, Bell Canada. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 10 years. I have extensive experience in customer service, sales, team management,health care field. With proven experience in: - Email Customer Support: Zendesk, Freshdesk, Helpscout, Zoho, Reply Manager - Chat Support: Olark, Livezilla, Freshdesk, Zopim, Clickdesk, Livechat and others - Managing Social Media platforms: Pinterest, Facebook, Instagram, Polyvore - Lead Generation: Pitchbox - T-shirt launching via Teespring and other shirt platforms - Managing Wordpress Content, Shopify, Business Catalyst, Magento, Trello, Asana, Basecamp, Hootsuite, Sprout Social and similar software.