About This Service
*Provided Salesforce, Lightning, Einstein/Wave Analytics architecture and administration including
advanced configuration such as flow, Process builders and approval processes.
* Worked on all aspects of Salesforce, Lightning and Einstein/Wave Analytics architecture and custom configuration and technical/functional capabilities, including changes and potential system implications. Project management methodology Agile/Kanban.
* Developed salesforce.com user training materials and provided day-to-day end-user support;
*Assist users/proactive best practices to enhance/increase knowledge of Salesforce Classic w/Lightning
Experience.
* Provided operational support including user and security management, hierarchies, roles, lead import and
management and view creation.
* Built and managed dashboards in SFDC and Wave, views, reports in Salesforce standard and custom objects
*Expert /administrator for all existing sales pipeline reports, campaigns, opportunities and dashboards.
*Established and implemented best practices with regards to system maintenance, configuration,
development, testing, and data integrity.
* Created POC, R&D for the MNC organizations.
* Worked on 7 successful RFP.
* Managed writing/reporting/presentation of the rollout of account opening and maintenance functions to front office