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Browse Our Top Rated Customer Service Agents


Jessa Marie David account supervisor, Philippines
$4 /hr
5 Years Exp.
0 Followers
im a very competitive person when it comes to work has sense of urgency hardworking always finish job perfectly give customer satisfaction always on t...Read More
Samuel O.Business Development, Nigeria
$15 /hr
5 Years Exp.
0 Followers
I am a professional business development officer with over 5+years experience.
Sikandar Naz Customer Service Executive, Pakistan
$3 /hr
6 Years Exp.
0 Followers
I m a certified call center Executive having a 6 years of Experience in the Field
Nyoka Customer Service Representative , Jamaica
$9 /hr
3 Years Exp.
0 Followers
I am a certified Customer Service Agent with over two (2) years experience in the field. I regard myself to be an honest, hardworking, punctual and de...Read More
Maynard S.BPO Agent, Philippines
$3 /hr
3 Years Exp.
0 Followers
Worked for companies like AT&T, DISH, T-MOBILE As a Technical Support Agent. I'm looking to work at home to get away from the traffic that ea...Read More
Jackson M.Sales and Customer service , India
$18 /hr
10 Years Exp.
0 Followers
I’m a hardcore sales and customer support professional with 10 years of experience, which includes 6 years' experience in sponsorship and delegat...Read More
Ali M.Support Specialist, Pakistan
$4 /hr
14 Years Exp.
0 Followers
I have been affiliated with customer services and training since the start of my professional career. Have worked with quite a number of businesses ar...Read More
Janielle Customer service representatives , Jamaica
/hr
0 Years Exp.
0 Followers
I have 2+years in the call center environment
Rhain F.Bid Research Specialist, Philippines
$6 /hr
5 Years Exp.
0 Followers
We are construction information business
Erika Dominique D.Customer Service Representative, Philippines
$10 /hr
6 Years Exp.
0 Followers
I am a Customer Service Representative for 6 months already. I have served a lot of customers even in just an ample of time. I have delivered superb c...Read More
Steven D.Business Analyst, Philippines
$10 /hr
4 Years Exp.
0 Followers
I am a certified customer service representative with 4 years of eperience.
Attack A.Customer service, India
$2 /hr
1 Years Exp.
0 Followers
I am athithyan I am frm India I have 9months experience in tech Mahindra Chennai
Ysay T.bookkeeper, Philippines
$3 /hr
2 Years Exp.
0 Followers
I am a bookkeeper for 2 years and 8 months, a 2 months airline customer service agent, and a volunteer data provider and editor of the www.viganonline...Read More
Aldene M.Customer Service Rep., Canada
/hr
0 Years Exp.
0 Followers
I need home based jobs
Pavani S.Customer service executive, India
$5 /hr
6 Years Exp.
0 Followers
I have 6years of experience in customer service in digital marketing..worked for Google India pvt ltd on payrolls of Cognizant for 4years, 1year for G...Read More
Ezekiel G.Customer Service Representative, Philippines
$5 /hr
2 Years Exp.
0 Followers
I'm a well trained Customer Service Representative. Trained to have a consulatative tone of voice for the customer to comfortable to ask every th...Read More
Farah P.Customer Service Experienced , Philippines
$15 /hr
10 Years Exp.
0 Followers
I am a licensed teacher with a year and a half teaching experience. Plus more than 10 years of BPO Call center experience engage in different accounts...Read More
Veneza D.Customer service quality professional, Philippines
$15 /hr
6 Years Exp.
0 Followers
Been a customer service representative voice and non voice for almost 5 years and promoted as a subject matter expert and as an acting supervisor. aft...Read More
Akande Oluwapelumi Customer Care, Nigeria
$16 /hr
1 Years Exp.
0 Followers
I am a real life Marketer.I specialize in selling goods on both retail and wholesale to customers. I want to work from home so I am here
Franceska G.Data entry specialist, Philippines
$3 /hr
5 Years Exp.
0 Followers
I am a certified 3D artist.
Bryan G.Customer Service Representative, Philippines
$10 /hr
2 Years Exp.
0 Followers
Ive been in the BPO industry for two years and I know that this is my first time in this kind of work but rest assured that I can do multitasking and...Read More
Carolyn A.Customer services , Malaysia
$35 /hr
2 Years Exp.
0 Followers
I'm working in BPO company in Philippines before as customer services representative. I work 5 months only because I need to go here in Malaysia...Read More
Reem work co-ordinator, Qatar
$50 /hr
6 Years Exp.
0 Followers
I am pursuing bachelors in business law
Etzhel Im a customer service at a forwarding company,. , Philippines
$20 /hr
2 Years Exp.
0 Followers
I am a customer service at a forwarding company,. Im a flexible,. And willing to learn more. I can be a good employee,. But i only find a part time wo...Read More
Lynchelleamodo V.Supervisor of Call center Company, Philippines
$6 /hr
7 Years Exp.
0 Followers
I have been working in a Call Center Company for almost 7 years now.
If you're looking for a Trustworthy, Diligent, Resourceful, Fast-learner Virtual Assistant/Freelancer who can write well and speaks excellent Eng...Read More
Jiane G.Information Technology Specialist, Philippines
$15 /hr
4 Years Exp.
0 Followers
I am responsible, hardworking, good in multitasking and very efficient in everything I do. I am eager to learn, open to experience new things and can...Read More
Miller J.Customer Service/Email Support, Philippines
$7 /hr
4 Years Exp.
0 Followers
I have been working with the BPO Industry for 3 years, I handled Customer Service for Telecommunications, where I handled billing inquiry,reservation...Read More
Kathlyn Ibanez Customer Service Representative, Philippines
$5 /hr
6 Years Exp.
0 Followers
I am a certified BPO Professional for 6 years. I worked as a Sales Representative for 1 year and 6 months, Technical Support Representative for 3 year...Read More
Kamar H.Customer support expert, Jamaica
$10 /hr
7 Years Exp.
0 Followers
I am a dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success, over 10 years in fast...Read More
Sourabh S.Customer service associate, India
$6 /hr
0 Years Exp.
0 Followers
Prolific customer service agent with 2 years of professional experience in customer handling. I can provide you with chat and email customer support o...Read More
Alona D.Sales and Billing Support. Team Leader. , Philippines
$4 /hr
12 Years Exp.
0 Followers
I am a Team Leader for 10 years and handled numerous client projects and excels in Back Office tasks. I had been working in a BPO industry for 12 year...Read More
Basma O.Basmadi, Ukraine
$5 /hr
0 Years Exp.
0 Followers
Hardworking
Haidee V.Customer Service / Floor Support / Insurance Operations, Philippines
$6 /hr
3 Years Exp.
0 Followers
I am a certified Customer Support in a Call Center Company (Humana Insurance) from November 2014-September 2017. During my stay, I was awarded to be t...Read More
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Articles Related To Customer Service Agents


In almost every industry, customer service agentsact as intermediaries between companies and customers. They answer questions and resolve issues with a company's products or services, and they are often the only communication a customer has with a company.

 

To become a customer service representative, you need to be an excellent communicator. You should have the ability to converse with anyone since customer service representatives talk to multiple people throughout the day. There is no educational requirement needed to become a customer service representative, but a high school diploma and previous work experience are often preferred. Becoming a customer service representative is also a great entry-level job.

 

Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

 

Customer service representatives usually receive short-term on-the-job training, typically lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn complicated financial regulations.

 

General customer-service training may focus on procedures for answering questions, information about a company's products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

 

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

 

Important Qualities for Customer Service Representatives

  1. Communication skills. Customer service representatives must be able to provide clear information in writing, by phone, or in person so that customers can understand them.
  2. Customer-service skills. Representatives help companies retain customers by answering their questions and responding to complaints in a helpful and professional manner.
  3. Interpersonal skills. Representatives should be able to create positive interactions with customers.
  4. Listening skills. Representatives must listen carefully and understand a customer's situation in order to assist them.
  5. Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.
  6. Problem-solving skills. Representatives must determine solutions to a customer's problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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