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Browse Our Top Rated Customer Service Agents


Jackielyn C.TELEMARKETER, Philippines
$3 /hr
0 Years Exp.
0 Followers
Hello! My nickname is Jacky, I am looking for a home based work as an outbound agent or any as long as I have a part time or full time work. Willing t...Read More
Faruk M.Quality Assurance Specialist , Bangladesh
$10 /hr
6 Years Exp.
0 Followers
Results-oriented professional with 5+ years of experience and a proven knowledge of conflict resolution , customer communication , and multi-site call...Read More
Tolulope I.Virtual assistant, Nigeria
$10 /hr
3 Years Exp.
0 Followers
Customer care agent for companies, meet customer needs online and also answers to bulk email. I can also do social marketing.
Root India H.Chief Operating Officer, India
$21 /hr
16 Years Exp.
0 Followers
I am qualified consultant in Medical Tourism and Network Lionizing
Gwendolyn customer service representative, Philippines
$20 /hr
3 Years Exp.
0 Followers
I've been a customer service and technical service representative for 3 years with a accounting software company and a telecommunication company.
Been working in the BPO industry for more than 7 years from different foreign companies. Also, an Online English Tutor for different foreign students....Read More
Jade O.Sales Customer Service Associate, Philippines
/hr
3 Years Exp.
0 Followers
Experience in Sales customer service for 7years. Amazon customer service, trained in all line of business for Amazon. Specialization for Amazon Techni...Read More
I am very skilled at data entry, web scraping, customer service, tech support and computer repairs.
Rana E.Customer Support Provider, Pakistan
$8 /hr
2 Years Exp.
0 Followers
I have work in customer support department for highly reputed companies in Pakistan. I am also expert in developing blogs.
Sharjeel A.Free Lancer, Pakistan
$5 /hr
2 Years Exp.
0 Followers
I am a certified Software Engineer, Graphics designer and PHP developer.
Kristine M.customer service agent, Philippines
$9 /hr
1 Years Exp.
0 Followers
I am a certified Customer Service Agent.
Rosalind Customer Care Agent, Kenya
$5 /hr
1 Years Exp.
0 Followers
I am a customer care agent that loves to interact with customers to provide information in response to inquiries about products and services and to ha...Read More
Dalower Data process, customer support, report, Bangladesh
$10 /hr
4 Years Exp.
0 Followers
I have 4 year experience of the skills
Mohit H.Customer Service, India
$5 /hr
5 Years Exp.
0 Followers
I have 5 Years experience in handling customer of US and UK over call, Chat and e-mailing.
Rayna Lyn D.Virtual Assistant, Philippines
$10 /hr
2 Years Exp.
0 Followers
I am certified Technical Support and Customer Support from International Telco Account for more than 3 years SEO Expert (Amazon) Product Researcher...Read More
Cristina S.CUSTOMER CARE, Philippines
$5 /hr
4 Years Exp.
0 Followers
I am a certified Customer Rep. for 3 years A Virtual Assistant Social Media Manager Data Entry English Tutor
Yam O.Advanced Technical Support, Philippines
$10 /hr
4 Years Exp.
0 Followers
I was a Data Analyst and Sales Represenative for 3years. And now I am currently an Advanced Technical Support.
Richard Ben I Visco English Tutor and Real Estate expert, Philippines
$10 /hr
0 Years Exp.
0 Followers
I'm very passionate with kids and have 5 years experience being a tutor. In addition my main background is Real Estate and have handled dif...Read More
Moyosore Customer support , Nigeria
/hr
3 Years Exp.
0 Followers
I am a customer relations and public relations professional. I have mastered the art of relating and keeping a good and friendly relationship with cli...Read More
Sherwin Roy A G.FreeLancer, Philippines
$5 /hr
5 Years Exp.
0 Followers
I am graduate of BSIT, My expertise is about the Network staff also I'm taking my training to become a certified Network Engineer. I have an exp...Read More
Aple P.Customer Service Analyst, Philippines
$6 /hr
2 Years Exp.
0 Followers
I am a certified Customer Service Agent with 2 years experience with different kind of Line of Business such as healthcare insurance, technical chat s...Read More
Michel H.Payroll Officer - US, Philippines
$22 /hr
4 Years Exp.
0 Followers
I am an experience US Payroll Officer. I worked at ADP for 4 years and currently working as a payroll officer in an accounting firm based in Texas. I...Read More
Marlon M.Customer Service Representative, Philippines
$10 /hr
3 Years Exp.
1 Followers
I am a certified Customer Service Representative for about 4 years
Watson K.Customer Success, India
$15 /hr
8 Years Exp.
0 Followers
I’m a Customer Service Specialist who loves to mentor and develop team members. I was a Customer Service Rep for Serco and then a Senior Executive at...Read More
Tamii B.Student, Jamaica
$40 /hr
0 Years Exp.
1 Followers
I am Hospital and Tourism certified student with a NCTVET level 2 certified and completing an associate degree in Hospitality and tourism management.
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Articles Related To Customer Service Agents


In almost every industry, customer service agentsact as intermediaries between companies and customers. They answer questions and resolve issues with a company's products or services, and they are often the only communication a customer has with a company.

 

To become a customer service representative, you need to be an excellent communicator. You should have the ability to converse with anyone since customer service representatives talk to multiple people throughout the day. There is no educational requirement needed to become a customer service representative, but a high school diploma and previous work experience are often preferred. Becoming a customer service representative is also a great entry-level job.

 

Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

 

Customer service representatives usually receive short-term on-the-job training, typically lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn complicated financial regulations.

 

General customer-service training may focus on procedures for answering questions, information about a company's products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

 

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

 

Important Qualities for Customer Service Representatives

  1. Communication skills. Customer service representatives must be able to provide clear information in writing, by phone, or in person so that customers can understand them.
  2. Customer-service skills. Representatives help companies retain customers by answering their questions and responding to complaints in a helpful and professional manner.
  3. Interpersonal skills. Representatives should be able to create positive interactions with customers.
  4. Listening skills. Representatives must listen carefully and understand a customer's situation in order to assist them.
  5. Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.
  6. Problem-solving skills. Representatives must determine solutions to a customer's problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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