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Browse Our Top Rated Technical Support Experts


Amir Khan IT support, India
$5 /hr
6 Years Exp.
0 Followers
1. POS software Designing for salon. 2. Software training to all outlet manager so that they can manage their salon by POS easily. 3. All salon repo...Read More
Rodolfo P.IT Consultant, Philippines
$12 /hr
18 Years Exp.
0 Followers
If you need someone to steer your Information Technology ship in the right direction, Rod is your man. With 18 years of IT experience under his belt,...Read More
A self-motivated person with a success driven mindset towards any jobs. I have been a customer service representative, a technical support specialis...Read More
Tunde Technical Support Engineer, Nigeria
$25 /hr
3 Years Exp.
0 Followers
An expert level Office Office 365 Technical Support, including redeeming, downloading, installation and activation on any kind of devices including MA...Read More
Abraham M.ICT CONSULTANT, Kenya
$8 /hr
9 Years Exp.
0 Followers
I am an accomplished business development expert with an engineering background and 10 years entrepreneurial experience in IT business. With extensiv...Read More
Janvier B.System engineer , Rwanda
$30 /hr
8 Years Exp.
0 Followers
I'm a geek at heart, I've been in technology for as long i can remember working for corporate company but also working on side project such...Read More
Vince P.IT Service Desk Analyst, Philippines
$5 /hr
1 Years Exp.
0 Followers
I am ery hard working, proficient and posses excellent communication and technical skills.
Edgar Joseph Customer Care Professional, Philippines
$6 /hr
10 Years Exp.
0 Followers
Proficient in Microsoft excel and PowerPoint as I've used it from the time that I'm handling a team back then. I've been working as a c...Read More
Jiljith Lead mechanical engineer, India
$15 /hr
8 Years Exp.
0 Followers
Lead mechanical engineer who is responsible for design , procurement and installation of HVAC ,firefighting ,plumbing for Saudi Aramco projects contr...Read More
Imamdino IT Technical Support Executive, Pakistan
$15 /hr
2 Years Exp.
0 Followers
Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing a...Read More
Elizabeth M.Coder / Tech support , Kenya
$5 /hr
2 Years Exp.
0 Followers
I am a certified python developer with extensive experience with tech support, database administration and scripting.
Loraine operations manager, Philippines
$7 /hr
0 Years Exp.
0 Followers
i am a customer service rep for almost 2 years, a technical support for modems for almost a year, a customer service executive for 2 years and now an...Read More
Jose Lucien Jean Sabatier Bianco Marketing Consultant, Philippines
$25 /hr
10 Years Exp.
0 Followers
I do any kind of marketing and sales campaign...
Bryan IT Field Engineer, Philippines
$5 /hr
8 Years Exp.
0 Followers
During the 8 years of my working career, being an IT Field Engineer will the most fulfilling job I took. My team provides support and maintenance to c...Read More
Tauqeer Khurram SEO Writer, Technical Writer, Pakistan
$20 /hr
18 Years Exp.
0 Followers
I have a strong professional background in SEO writing, Information Technology, and Business. 18+ years of total experience in information technolog...Read More
Shiela May Dela Rosa Solution Architect, Philippines
$20 /hr
12 Years Exp.
0 Followers
IT professional with 12 years software development experience. - Business requirement documentation - System Design - Software Development - Datab...Read More
Ellaine Customer Service Executive, Philippines
$20 /hr
10 Years Exp.
0 Followers
I am certified Customer Service Professional having 8+ years of experience. Proven record of developing new businesses, reaching sales objectives and...Read More
Jefferson Hernandez Team Lead, Philippines
$10 /hr
5 Years Exp.
0 Followers
I'm a computer engineering graduate. I previously worked as a Team Lead for a US online retail company and I also worked as a college instructor.
Marcus V.technical support, Philippines
$2 /hr
3 Years Exp.
0 Followers
I am knowledgeable to computer works and technical problems.
Edrin M.IT, Philippines
$50 /hr
6 Years Exp.
0 Followers
Technical Support
Naveen J.System and Network Adminstrator, India
$16 /hr
6 Years Exp.
0 Followers
I'm a System and Network Administrator with more than 6 years of experience providing phone,email and chat support for customer across the globe....Read More
Manikanta R.Technical consultant, India
$12 /hr
3 Years Exp.
0 Followers
I am SQL/PLSQL and SSIS developer having 3+ years of experience. Worked for one of the Big four tech company on database programming.
Harshad B.Data Entry Professional, India
$1 /hr
10 Years Exp.
0 Followers
I am certified with Microsoft Excel Application with 10 Years of Experience. I am certified with Windows Technical Support with 8 Years of Experience...Read More
Abdul W.IT Network , Pakistan
$6 /hr
10 Years Exp.
0 Followers
Microsoft Certified MCITP Server Administrator, Exchange Server, Domain Administration
Duncan K.IT specialist, Kenya
$10 /hr
11 Years Exp.
0 Followers
I am a Self starter with a number of experience in web design and IT support
Dantaé Graphic designer, Jamaica
$60 /hr
4 Years Exp.
0 Followers
I am a full-time graphic designer with 4 years or experience
Emily Dioneda S.Corporate Associate Expert, Colombia
/hr
7 Years Exp.
1 Followers
I am highly recommended technical support ig troubleshooting, back office works, Healthcare Representative support Cleeveland clinic for claims, and f...Read More
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Articles Related To Technical Support


In recent years, there has been a big surge in Cloud Computing Technologies. One such technology which has an immense impact on the world of computing is Salesforce.

 

Salesforce is customer relationship management (CRM) product, Salesforce also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics and application development.”

 

Before Salesforce, Customer Relationship Management (CRM) solutions were hosted on a company’s own server. Can imagine the cost and time it took for companies to have their own CRM solutions? Well, it used to take months or even years to set it up and the cost went up to millions of dollars. Even after setting up, they were extremely hard to use. The feasible solution is to building an affordable CRM software and delivering it entirely online as a service. This was the main idea behind Salesforce. Started as a Software as a Service (SaaS) company, Salesforce has grown into the fifth-largest software company in the world.

 

Salesforce will maintain to be a powerful area for the career opportunity. If the economy remains to grow, demand will maintain to exceeds, as a result, it provides better opportunities and higher salaries. If the economy declines, space will be more resistant to downturns than most, resulting in better job security.

 

Future of the CRM Market

Software as a service (SaaS) products have become increasingly popular and have driven the growth of the CRM market. It's predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. Are you looking for CRM Marketer? Follow to reach your goal.

 

In the near term, the CRM software market is growing at a compound annual growth rate (CAGR) of 14%. The cloud-based CRM subsection of that market is growing at a compound annual rate of 22%.

 

Ninety-one percent of companies already using Salesforce admit that it helps their marketing teams maintain a strong voice with clients and consumers. What's more, 64% of marketers report that they place a higher value on maintaining existing clients than trying to acquire new ones, adding to the need for Salesforce. These numbers show that cloud-based CRM software will become a ubiquitous tool for client-driven companies around the world.

 

Salesforce is the top cloud-based CRM on the market. It has a market share of more than 15% and consistently generates upward of $1 billion more in revenue than its closest competitor. Salesforce has positioned itself well to take advantage of the future growth of the industry.

 

FROM NOTHING TO SALESFORCE ADMIN/DEVELOPER?

The great thing about Salesforce is when we start out we don’t need to know any programming languages. When we create business applications in Salesforce, a lot of it is “click development” or “click configuration” to create applications. Not to say this is “easy”, but it’s all learnable! I have a great belief that if we put our mind to it, we can achieve anything even if we and others think we can’t.

 

It’s odd that people from different industries don’t think they have transferable skills. I think this comes from the perception that Salesforce is a “technical system”. Salesforce is a system that enables companies to manage their day to day operations. That could be Sales, Service, Finance, Operations, Marketing, and Manufacturing! It can touch every part of a business. The businesses that implement it well, are those that consider it a business system that is enable and support their workforce. Those companies that think of Salesforce is an “IT system” and should be implemented by IT, but actually it’s a business system and should be run by the business. Because of this we still have invaluable experience that can complement a career in Salesforce.

  • Job roles available for Salesforce professional:
  • Project Manager
  • Salesforce Architect
  • Salesforce analyst
  • Salesforce consultant
  • Salesforce developer
  • Salesforce admin

 

HOW TO GET STARTED IN SALESFORCE?

First goal is getting a paid job working with Salesforce. To achieve this goal everything comes down to making your resume as attractive as possible to a new employer. I think this comes down to following areas:

 

CERTIFICATIONS

There are a lot of Salesforce Certifications. But I recommend the one to get first ‘Salesforce Certified Administrator’. The reason for this is it gives a good overview of the whole of the core Salesforce platform

 

EXPERIENCE

Create some app in Salesforce: Prove knowledge of Salesforce by creating some business apps in Salesforce. Salesforce provides free “Salesforce Developer Orgs” which is a fully functioning Salesforce tool but limited to a couple of user licenses and limited space. But we can create business apps within it. Then we can add this on CV that we have created, for example an invoice management application with approval processes and automation then this could go a good way in proving your ability with Salesforce.

 

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