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Top 30 Customer Retention Freelancers on 21 Jul 2019 on Toogit. Customer Retention Freelancers on Toogit are highly skilled and talented. Hiring Customer Retention Freelancers on Toogit is quite affordable as compared to a full-time employee and you can save upto 50% in business cost by hiring Customer Retention Freelancers on Toogit. Hiring Customer Retention Freelancers on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work.

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Noel S.Quality Assurance Specialist , Canada
$8 /hr
0 Years Exp.
0 Followers
I am a certified Quality Assurance Analyst with over 4 years experience in the bpo industry.
Shiva Kumar Business Development Executive, India
$6 /hr
1 Years Exp.
0 Followers
Masterful relationship builder with a proven track record of consistently exceeding sales targets and placing among the top five percent of peers by r...Read More
I Have worked as Technical support executive for 1.5 years and I also have experience of Customer support or Escalation support Agent for 7 months an...Read More
Dinesh Head of Business Development - Ecommerce, Malaysia
$60 /hr
15 Years Exp.
0 Followers
I come with 15 years of quota surpassing results. I am one of Groupon’s top Sales Director’s to win an award out of 56 countries driving business up t...Read More
Mary Business tycon, Nigeria
$20 /hr
4 Years Exp.
0 Followers
I am a national diploma holder with 4 years experience
My name is Marvin Jonas Baldonado. The first job experience I had was working in a call center industry sales. It was a timeshare account. Next was in...Read More
Diana U.Customer Service Representative, Philippines
$5 /hr
6 Years Exp.
0 Followers
I have a total of 6 years and 2 months experience in BPO industry. I have handled customer service, technical support and customer retentions. I am in...Read More
Rodalyn Virtual Assistant Rockstar, Philippines
$5 /hr
11 Years Exp.
0 Followers
I am an experienced inbound and outbound sales and customer support specialist!
Damilola O.CUSTOMER SERVICE REPRESENTATIVE, Nigeria
$30 /hr
5 Years Exp.
0 Followers
B.sc in Entrepreneurial and Business Management with 5+ years experience as Customer Service Representative. Damilola is a dedicated customer servic...Read More
Ronald Christopher Supan Customer support expert, Philippines
$5 /hr
5 Years Exp.
0 Followers
I am a certified customer support expert with a certification from the company I worked with. I've handled telecommunication account in the US fo...Read More
Precious O.Virtual Assistant, Philippines
$5 /hr
0 Years Exp.
0 Followers
I am a freelancer for a combined 6 years and the knowledge I have gathered will benefit your company.
Andrei B.English teacher and Freelancer , Malaysia
$15 /hr
13 Years Exp.
0 Followers
I have worked with many companies that have developed my customer service outlook. I have worked with Audi for 3 years and then got my Bachelors of Bu...Read More
Cielo Customer Support, Philippines
$7 /hr
10 Years Exp.
0 Followers
Resourceful and efficient Customer Care Representative ​with over 10 years of experience in customer service including technical support. Consistently...Read More
Kathy A.Customer Care Advocate, Philippines
$7 /hr
5 Years Exp.
0 Followers
I am Customer Care Advocate with 5 years experience
Kalpana S.Relationship manager/ assistant manager, India
$9 /hr
10 Years Exp.
0 Followers
A seasoned professional with approx 10 years of working experience in customer service industry (technical / non technical/ voice/ chat and email). Cu...Read More
Lailyn M.Customer service specialist, Philippines
$5 /hr
3 Years Exp.
0 Followers
I worked for almost 3 years as a Customer service representative in a BPO industry.
Business Analyst/Data Analytics professional with 10+ years of relevant work experience in the arena of Business Analysis, Data Visualization, Data An...Read More
Customer Acquistion Customer Acqusition Customer Development Customer Service Agents Customer Discovery Customer Support Customer-focused Automation Documentation Business Valuation Social Customer Service Customer Experience Research Stakeholder Management Document Conversion Document Review CRM Entries Microsoft Visio Retail Merchandising Business Process Reengineering Expense Reporting Master Production Schedule Office Administration Investment Banking Investigative Reporting Sales Writing Bank Reconciliation Document version control Business Activity Monitoring Sales Promotion Human Resource Information Systems Microsoft Powerpoint Order Processing Product Descriptions Custom Insight Employee Engagement Survey Product Marketing Insurance Agency Operations Sales Copywriting Evolus Pencil HRsoft Talent Management Personal Budgeting Report Writing Business Card Design Business Proposal Writing Business Intelligence Microsoft Excel PowerPivot Sales Management Quantitative Analysis HR Benefits Budget Management Business Continuity Planning Business Modeling Email Tech Support Agents Database Management Web Scraping Macros Business Process Modeling Microsoft Office 365 Healthcare Information Technology Email Handling Business Planning Analysts SendGrid Business Cards General Office Skills Business Scenario Development Microsoft Office Email Technical Support Budgeting & Forecasting Lucid Software Lucidchart Processing Insurance Policy Analysis Training Online LMS Microsoft Office SharePoint Server Email Marketing Consultants Insurance Consulting Transact-SQL Online Transaction Processing (OLTP) Report Pharmaceutical Industry Outbound Sales iReport Word Processing Research Proposal QlikSense Google Spreadsheets Six Sigma Email Campaign Setup Chat Support MS Office 365 CRM Email Security Project Finance QlikTech QlikView Zoho CRM MS Office Flowcharts Google Docs Word-of-Mouth Format & Layout HRM VBA Qlikview Web Search Google Search 
Bright Online customer assistant, Nigeria
$6 /hr
7 Years Exp.
0 Followers
I am an experience community manager with five years, and an ardent social media follower. I am interested in any job with social/community manager...Read More
Aakash C.Customer Support Executive, India
$5 /hr
0 Years Exp.
0 Followers
I have been a call center agent for more than two years. I have worked for different set of domains from sales to Technical Support and Financial Serv...Read More
I have great awareness of the business processes and understand the intricacies of symbiosis and the need to deliver above and beyond the customers ex...Read More
Prasad T.Engineer, India
$4 /hr
2 Years Exp.
0 Followers
I am an Engineer with 2 years of hands-on experience on Corel Draw. I am expertise in Logo Design, Brochure Design & Customer Support.
Ludiella Data entry and Customer support specialist , India
$15 /hr
0 Years Exp.
0 Followers
Sufficient experience in customer support and customer retention projects. Well versed in data mining and data entry.
Ashish S.Lead Generation & Customer Support Team Leader, India
$10 /hr
10 Years Exp.
0 Followers
I have 10+ years of experience in customer service and call center industry working for US, UK, Canada and Australian clients.
Nivedita S.Business Development Executive, India
$3 /hr
5 Years Exp.
0 Followers
I'm certified in PPC and I have 5 years of experience in busines development specialist.
Surya Kanth S.Supplier Support Manager, India
$9 /hr
13 Years Exp.
0 Followers
I am a certified supplier manager working with a top MNC with 13+ years of hands-on experience in customer service, call quality, workforce management...Read More
Hi, Greetings!! A Versatile Professional having Extensive 15+ yrs of Experience which combines of Recruitment, BPO-Operations, Administration, Sal...Read More
Roshni K.Data Analyst, Customer service manager, India
$20 /hr
4 Years Exp.
0 Followers
I've an experience of more than 3 years with Amazon Cs team and currently working as project manager in data analytics.
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Skills related to Customer Retention

Articles Related To Customer Retention


In almost every industry, customer service agentsact as intermediaries between companies and customers. They answer questions and resolve issues with a company's products or services, and they are often the only communication a customer has with a company.

 

To become a customer service representative, you need to be an excellent communicator. You should have the ability to converse with anyone since customer service representatives talk to multiple people throughout the day. There is no educational requirement needed to become a customer service representative, but a high school diploma and previous work experience are often preferred. Becoming a customer service representative is also a great entry-level job.

 

Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

 

Customer service representatives usually receive short-term on-the-job training, typically lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn complicated financial regulations.

 

General customer-service training may focus on procedures for answering questions, information about a company's products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

 

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

 

Important Qualities for Customer Service Representatives

  1. Communication skills. Customer service representatives must be able to provide clear information in writing, by phone, or in person so that customers can understand them.
  2. Customer-service skills. Representatives help companies retain customers by answering their questions and responding to complaints in a helpful and professional manner.
  3. Interpersonal skills. Representatives should be able to create positive interactions with customers.
  4. Listening skills. Representatives must listen carefully and understand a customer's situation in order to assist them.
  5. Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.
  6. Problem-solving skills. Representatives must determine solutions to a customer's problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

Other Freelancers In Similar Categories

Deepak S.


I have great awareness of the business processes and understand the intricacies of symbiosis and the need to d...

Rodalyn


I am an experienced inbound and outbound sales and customer support specialist!

Andrei B.


I have worked with many companies that have developed my customer service outlook. I have worked with Audi for...

Noel S.


I am a certified Quality Assurance Analyst with over 4 years experience in the bpo industry.

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