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Top Customer Service Agents Expert For Hire

Taofeeq Customer Service Agents Expert, Nigeria
$6 /hr
5 Years Exp.
0 Followers
I am a chartered accountant and certified logistics manager.
  • Customer Service Agents
  • Social Customer Service
  • Data Science & Analytics
  • Customer Experience Research
  • Customer Support
  • Customer Acquistion
  • Customer Information Control System (CICS)
  • Marriage Counseling
  • Social Media Content
  • Content Writing
  • Counseling Psychology
  • Academic Writing
  • Phone Support
  • Administrative Support
  • Data Entry
  • Email Handling
  • Email Support
  • Accounting
  • Management Accounting
  • Data Processing
  • Speech Writing
  • Social Media Post
  • BigData
Otmane M.Customer Service Agents Expert, Morocco
$6 /hr
5 Years Exp.
0 Followers
I have been creating videos and editing photos and using adobe premiere pro, after effects, audition, photoshop, lightroom for more than 10 years and...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Microsoft Powerpoint
  • Adobe After Effects
  • Audio Mastering
  • Presentations
  • Presentation Design
  • Video Editing
  • Audio Editing
  • Adobe Premiere Pro
  • Audio Design
  • Adobe Illustrator
  • Speech Writing
  • VFX Design
  • Video Editors
  • Python
  • Audio Production
  • Sound Effects
  • Adobe Photoshop
Maria G.Customer Service Agents Expert, Jamaica
$2 /hr
5 Years Exp.
0 Followers
I am a certified teacher with much experience
  • Customer Service Agents
  • Customer Support
  • Teaching
Caroline Mwangi Customer Service Agents Expert, Kenya
$15 /hr
3 Years Exp.
0 Followers
Am an customer support executive,i have a degree in business management and administration,am a graphic designer too having +3 years experience in bot...Read More
  • Customer Service Agents
  • Typing Agents
  • Graphic Design
  • Copy Typing
Anindya C.Customer Service Agents Expert, India
$27 /hr
0 Years Exp.
0 Followers
I belong to customer service and client relationship management industry. I ahv an overall experience of about 8and1/2 years, with full time working e...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Business Analysis
  • Client Management
  • Virtual Assistant
Nikka G.Customer Service Agents Expert, Philippines
$3 /hr
5 Years Exp.
0 Followers
I am a Financial Advisor working for a bank in the US. Assisting clients with their financial needs and questions regarding with their accounts
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Content Writing
Eyere E.Customer Service Agents Expert, Nigeria
$5 /hr
0 Years Exp.
0 Followers
I am a certified fashion and fitness model, with a high level of patience and experience in attending to customers and people at a whole
  • Customer Service Agents
  • Customer Service
  • Social Customer Service
  • Human Resource Management
  • HR Benefits
  • Fashion Modeling
  • Speech Writing
Angel Kathlene A.Customer Service Agents Expert, Philippines
$9 /hr
0 Years Exp.
0 Followers
I am a freshman with a national certificate for Contact Center Services from TESDA, I have excellent comprehension and communication in the English La...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Microsoft Powerpoint
  • Communication
  • Short Story Writing
  • Internet Research
  • Social Media Content
  • Phone Communication
  • Creative Writing
  • Lettering
  • Administrative Support
  • Data Entry
  • Email Handling
  • Instagram
  • Twitter
  • YouTube
  • Facebook
Riley K.Customer Service Agents Expert, United States
$4 /hr
3 Years Exp.
0 Followers
I have 3 years of Technical Support, customer de-escalation, customer service experience. I am able to communicate professionally, problem solve with...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Technical Support Agents
  • Email Tech Support Agents
  • Email Support
  • Technical Support
  • Quality Control
Patti Gopi C.Customer Service Agents Expert, India
$9 /hr
3 Years Exp.
0 Followers
I have 3 years of experience working in a Network marketing company. I have also worked as a Bussiness development intern and customer service agent....Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Call Center Management
  • Microsoft Powerpoint
  • Data Entry
  • Microsoft Excel
  • Excel
  • Microsoft Word
Christopher B.Customer Service Agents Expert, United Kingdom
$14 /hr
5 Years Exp.
0 Followers
Always worked in customer based jobs. Sales B2B, And all round sales is what I experienced in
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Call Handling
  • B2B Marketing
Karen G.Customer Service Agents Expert, Australia
$14 /hr
3 Years Exp.
0 Followers
I have 3-5 years experience in customer service and chat support.
  • Customer Service Agents
  • Customer Service
  • Chat Support Agents
  • Chat Support
  • Live Chat Operator
Lyabhuk A.Customer Service Agents Expert, Nigeria
$6 /hr
10 Years Exp.
0 Followers
i am a certified human resource manager with 10 years working experience
  • Customer Service Agents
  • Human Resource Management
  • Human Resource Managers
  • Records Management
  • Proofreading
Shafaat A.Customer Service Agents Expert, Pakistan
$9 /hr
2 Years Exp.
0 Followers
basically i am electrical engineer but due to lack ofjob now i am totally converted in customer service job.I have 2 year experience.
  • Customer Service Agents
  • Project Management
  • Product Sourcing
Aniebiet U.Customer Service Agents Expert, Nigeria
$9 /hr
3 Years Exp.
0 Followers
I enjoy attending to customers
  • Customer Service Agents
Melody A.Customer Service Agents Expert, Philippines
$5 /hr
12 Years Exp.
0 Followers
I have worked as a Virtual Assistant for more than two years now. I am accustomed to working on multiple projects simultaneously, and can offer new...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Lead Generation
  • Telemarketing Exp
  • Leads
Latusha Palmer P.Customer Service Agents Expert, Jamaica
$18 /hr
6 Years Exp.
0 Followers
I am a certificate customer service representative with over 6 year experience
  • Customer Service Agents
  • Collection Agencies
Jeanny A.Customer Service Agents Expert, Philippines
$7 /hr
6 Years Exp.
0 Followers
Excellent in providing customer service to clients ( calls, chats, emails ). I am flexible and always excited to learn new things.
  • Customer Service Agents
  • Computer Skills
  • Phone Communication
  • Email Communication
  • Chat Support
  • Administrative Support
  • Sales Process
Calvin M.Customer Service Agents Expert, South Africa
$27 /hr
5 Years Exp.
0 Followers
I have completed my qualification of National Diploma in Management(Majors in Administration and Financial Management) at Tshwane University of Techno...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Communications
  • Retail Sales Management
  • Employee Engagement
  • Microsoft Powerpoint
  • Client Management
  • Data Entry
  • Sales
  • Salesmen
  • Sales Leadership
  • Microsoft Word
Tobore O.Customer Service Agents Expert, Nigeria
$11 /hr
8 Years Exp.
0 Followers
I am an individual with good managerial skills,effective communicator and a good team player who ensures projects are executed as they should
  • Customer Service Agents
  • Chat Support
  • Data Entry
  • Email Handling
  • Social Media
  • Microsoft Excel
  • Microsoft Word
Jephthah A.Customer Service Agents Expert, Nigeria
$9 /hr
5 Years Exp.
0 Followers
I have a background in building strong customer relationships. I realize that customers are the most important part of building a business, and keepin...Read More
  • Customer Service Agents
  • Social Customer Service
  • Customer Support
Ziad M.Customer Service Agents Expert, Egypt
$5 /hr
1 Years Exp.
0 Followers
..
  • Customer Service Agents
  • Computer Networking
  • Data Entry
  • Microsoft Excel
  • C#
  • C++
Keith M.Customer Service Agents Expert, South Africa
$14 /hr
14 Years Exp.
0 Followers
I am a dedicated and driven graduate with a B-Tech in International Communication, with over 12 years of working experience, possessing excellent inte...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Experience Research
  • Customer Support
  • Communication
Romeo M.Customer Service Agents Expert, Philippines
$15 /hr
5 Years Exp.
0 Followers
Im a professional print layout and book designer who makes stunning, one-of-a-kind, eye-catching designs for individuals and businesses. I will provid...Read More
  • Customer Service Agents
  • Customer Support
  • Book Cover Design
  • Magazine Layout
  • Print Design
  • Sales
  • Indesign
  • Technical Support
  • Print Layout Design
  • EBook Design
  • Format & Layout
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Customer Service Agents Expert Ratings

Trust RatingTrust Score 4.6
655 reviews

Reviews From Customer Service Agents Expert

Very best platform for Freelancers
M. Ghufran U.
Accountant

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How to Hire the best Customer Service Agents Expert

How to hire customer service representative today?

Nowadays, Freelancing is simplest and easiest way to hire talented and experienced customer service representative. Once you've decided to hire customer service representative, means you would need one who is proficient in customer support and good command over English.

The first place to start with is your project itself, define “what you want” and what's your requirements as a project and you need to analyze your requirement for determine the employment type (individual/agency), budget and platform. Within 24 hours you get top customer service expert's proposals, you need to scan their portfolio and shortlisted them, preferred only experienced person because hiring experience person is always better deals. And finally invite them for interview to assess their abilities. If you aren’t from a technical background, seek someone proficient to conduct a technical interview.

How to get customer service representative?

Customer service representative is a face of your brand, because your customer will have the most contact with them, so you need to hire the best possible talent. Determine your criteria and post your requirement on freelance website and follow some steps to get best customer service representative.

  1. Writing a job requisition: The title of job is first impression people will have, so make title more informative and start writing job description with 1-2 sentence summary of who you are and what you’re looking for and list the job responsibilities and required skills.
  2. Find a proposal that stand out: Shortlist some application or resume those never have typos or spelling mistake or having experience before and showing some interest and competence in your industry. Everything about a resume is not correct, see his/her creativity and originality through interview and hire right candidate.

From where to get customer service representative?

Toogit freelance website is a best place to hire the highly skilled and talented customer service representative.

Hiring Customer Service Representative on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work, you just share your requirement in details for hire a best talent.

How to create customer support for new company?

If your company is just starting out, you probably need one or two dedicated customer service representative in charge of handling all customer issues.

Before you start with the foundations of building a customer service team, you would like to think about its functions. Not all customer service units serve a similar purpose and your objectives will help define the roles of your team in a more coherent manner. When you're committed to providing great customer service then you need to be available on every social media channel all the time. For providing high quality, reliable customer support you required a great customer support team.

What is customer service representative?

Customer service representative interact with customer on behalf of an organization. They provide information about products and services, take order, respond to customer complaints and process returns.

Customer service representative have strong listening and speaking skills and he/she accurately response to customer inquiries and concerns.

A good customer service representative helps your business to specialize in creating unique consumer experiences. Customer service representative provide you more benefits and make valuable customer relationships which will last longer and continue being more profitable over time.

How to evaluate customer service representative?

To maintain an excellent customer service department, it is important that you have a series of steps in place for evaluating the performance of representatives.>p

  1. Determine your criteria for evaluation: It’s important to determine which qualities are most important to you as an employer, while you should certainly look at both call times and customer satisfaction, first identify which of these is your biggest priority.
  2. Create a call time spreadsheet: To evaluate call time you would like to place system to create a readable spreadsheet that shows a performance of representative, how many calls a representative was able to handle in one hour.
  3. Analyze users’ feedback: it's imperative that your company conduct regular customer satisfaction survey so as to investigate your customer service department, so you'll easily find that your representative who handles a large volume of calls in short time spans but consistently receive poor marks or poor customer satisfaction.
  4. 4. Listen to call: During a survey, call time data is invaluable in an evaluation nothing beats actually listening to a calls for you. Take short investigation on representative calls for whether or not the representative is following the company approved script. Monitor representative’s tones and determine if they are consistently polite when dealing with callers.

How to manage customer expectations

Today's customers have a lot more choices at their disposal and better opportunities to share consumer experiences with others through social media.

It is essential for a modern business to focus on customer service to ensure you provide customers more than just a service or a product and manage their expectations. Best way to exceed the norm and maintain happy clients in long term is to manage their expectations from start to finish. Your company can set themselves up for success by utilizing the right customer support and employing these four powerful strategies for manages customer expectations.

  1. Openly discuss solution: One important way businesses will manage customer service expectations is by openly discussing possible solutions to a problem with the client. By listing off possible resolutions, support teams empower their clients to understand the complexness of a particular problem and interact directly with its answer.
  2. Provide clear timelines: Teams should ensure customers are well-informed of not only how long a telephone call will take, but how much time and work is required to get them a solution as quickly as possible.
  3. Be transparent and honest: Reasonable expectations are often born from trust. You need to make policies, values and practices transparent for build a trust with customers.
  4. 4. Follow up regularly.

What is customer service?

Customer service is the support you offer your customers before and after they purchase and use your products or services that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.

Today's customer service goes far beyond the traditional telephone support agent. It's available via email, web, text message, and social media. Many companies additionally provide self-service support, so customers can find their own answers at any time day or night. Customer support is more than just providing answers, it's an important part of the promise your brand makes to its customers.

How to hire customer service agent?

Whether you're hiring a lot of customer service representative to scale your customer support team to satisfy new business demands or need specialists in different time zones to handle calls or requests that come through outside of your local peak hours, it’s imperative your new talent understands your company and your customer after all, they’ll be the voice of your company. The success of your representative starts with how well you write the project description and ends with asking all the right questions in an interview.

Why are you hiring a customer service agents?

It's important to provide the most effective customer service to ensure that your customers receive the optimal experience. In many cases, customer service reps are the face of the brand. They are the people your customers will have the most contact with, so you need to hire the most effective possible talent.

Customer Service Agents on Toogit are highly skilled and talented. Hiring freelance Customer Service Agents on Toogit is quite affordable as compared to a full-time employee and you can save up to 50% in business cost by hiring Freelance Customer Service Agents on Toogit.