Hire the best Customer Service Agents Experts

Top trusted freelance marketplace with premium and best Customer Service Agents Experts, developers, consultants, architects, programmers and tutors for hire. Outsource your project and get it done remotely by experts

Hire Customer Service Agents Experts

Trusted by the top innovative brands

Top Customer Service Agents Experts For Hire

Jithin T.Customer Service Agents Expert, India
$4 /hr
3 Years Exp.
0 Followers
Greetings !! I'm Jithin. I have 4+ years experience in The BPO industry handling multiple positions like virtual assistant, customer service re...Read More
  • Customer Service Agents
  • Business Management
  • Virtual Assistant
Sudip Kundu Customer Service Agents Expert, India
$8 /hr
2 Years Exp.
0 Followers
I am a customer service representative for last 2 years, I have experience working for the world's largest 4G network as a customer service repre...Read More
  • Customer Service Agents
  • Customer Experience
  • Technical Support Agents
Maricar Customer Service Agents Expert, Colombia
$2 /hr
2 Years Exp.
0 Followers
I am an E-commerce Customer Service Representative for two years. I know how to process customer orders, returns/refunds, General questions, technical...Read More
  • Customer Service Agents
  • Customer Service
  • Social Customer Service
  • Customer Support
  • E-Commerce
  • Product Sourcing
  • Product Descriptions
  • Shopify
  • Zendesk
Racquel R.Customer Service Agents Expert, Canada
$4 /hr
6 Years Exp.
0 Followers
Guest Service and Customer Service Rep with over 5 years' experience working in both the public and private sectors. Diplomatic, personable, and...Read More
  • Customer Service Agents
  • Customer Support
  • Retail Sales Management
  • Web Search
  • Receptionist Skills
  • Virtual Assistant
  • Salesmen
  • Sales
Humza Customer Service Agents Expert, Malaysia
$18 /hr
5 Years Exp.
0 Followers
I exercised skills in communication, Copywriting/Editing, Content Writing/Editing, Graphic Designing, Data Entry, Virtual Assistant, Amazon A to Z, A...Read More
  • Customer Service Analytics
  • Customer Support
  • ECommerce
  • Content Editing
  • Amazon Seller Central
  • Product Sourcing
  • Content Writing
  • Graphic Design
  • Product Catalog Setup & Optimization
  • Product Descriptions
  • Data Entry
  • Virtual Assistant
  • Product Marketing
  • Copywriters
  • Product Listing
  • Copy Typing
  • Product Listings
  • Product Label
  • Amazon FBA
  • Amazon PPC
Yahniska A.Customer Service Agents Expert, Canada
$4 /hr
2 Years Exp.
0 Followers
I am a certified customer service and sales representive. With two (2) years experience in the field. I also have eperience in ad advertisement and pr...Read More
  • Customer Service Agents
  • Customer Service
  • Data Processing
Mariam A.Customer Service Agents Expert, Nigeria
$13 /hr
6 Years Exp.
0 Followers
I studied mass communication (worked as a customer service personnel for 4years and counting)and did a certification course in Data analyst from New h...Read More
  • Customer Service Agents
  • Data Analysis
  • BookKeeping
John Michael B.Customer Service Agents Expert, Philippines
$4 /hr
5 Years Exp.
0 Followers
My knowledge in Customer Experience, Customer Satisfaction, and Customer delivery helped me build my foundation as an individual in the BPO industry....Read More
  • Customer Service Agents
  • Customer Service
Tishina I.Customer Service Agents Expert, Canada
$18 /hr
2 Years Exp.
0 Followers
I am a certified customer service representative for the past 2+ years
  • Customer Service Agents
  • Communication
  • Motivational Speaking
  • Email Handling
  • Typing
Joan S.Customer Service Agents Expert, Philippines
$5 /hr
3 Years Exp.
0 Followers
NATIONAL CERTIFICATE Visual Graphics Design NC-III PASSER Computer System Servicing NC-II PASSER SKILLS Programming Database Design Web Develop...Read More
  • Customer Service Agents
  • Computer Hardware Installation
  • Computer Animation
  • Computer Networking
  • Technical Support Agents
  • Computer Assembly
  • Database Management
  • Computer Repair
  • Computer Hardware
  • Website Development
  • Database Administration
  • Graphic Design
  • Website Design
  • Database Design
  • Relational Databases
  • Data Entry
  • Intuit QuickBooks
  • Telemarketing
  • Database Modeling
  • Software Testing
  • Researcher
Lucinda G.Customer Service Agents Expert, South Africa
$11 /hr
6 Years Exp.
0 Followers
Experienced administrator with excellent management and organization knowledge, interested in the position of Office Administrator, bringing knowledge...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Office Administration
  • Human Resources
  • Occupational Health
  • Project Finance
  • MS Office
  • Sage
  • Social Marketing
  • Social Network Administration
Isaac C.Customer Service Agents Expert, Nigeria
$4 /hr
5 Years Exp.
0 Followers
I am a certified Customer Service Executive from ISON EXPERIENCE. And Also DEPLOMA in Desktop Publishing having 6+ experience in Microsoft Office and...Read More
  • Customer Service Agents
  • Microsoft Office
  • Graphic Design
Cristena S.Customer Service Agents Expert, Jamaica
$9 /hr
4 Years Exp.
0 Followers
I have over 2 years call center experience as well as 2 years in Administration and Facilities. I'm good with preparing reports, access reconcili...Read More
  • Customer Service Agents
  • Customer Support
  • BPO Call Center Agents
  • Outbound Sales
  • Cold Calling
  • Administrative Support
  • Accounting
Ma. Teresa A.Customer Service Agents Expert, Philippines
$6 /hr
10 Years Exp.
0 Followers
I worked with one bpo company for 10 years as customer service for the chat team. I am goal oriented, can work with less supervision. I was always par...Read More
  • Customer Service Agents
  • Customer Support
  • Chat Support
  • Email Support
Osbert A.Customer Service Agents Expert, Ghana
$27 /hr
5 Years Exp.
0 Followers
Blockchain Graphic Design Web Designer Excel Customer Service
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Teaching Mathematics
  • Graphic Design
  • Teaching Algebra
  • Salesforce
  • Sales
  • Salesmen
  • Teaching
Disha P.Customer Service Agents Expert, Canada
$5 /hr
3 Years Exp.
0 Followers
I am freelancer works on various support job including chat and email supports
  • Customer Service Agents
  • Customer Service
  • Chat Support Agents
  • Email Tech Support Agents
Thandolwenkosi S.Customer Service Agents Expert, Zimbabwe
$12 /hr
3 Years Exp.
0 Followers
I am a certified receptionist with a certificate in office administration. I have one year experience working in an office. I love writing and reading...Read More
  • Customer Service Agents
  • Public Speaking
  • Speech Writing
Jason J.Customer Service Agents Expert, Jamaica
$60 /hr
6 Years Exp.
0 Followers
I am a certified sales personnel with six(6) years of experience. Great at video and photo editing
  • Customer Service Agents
  • Customer Support
  • Sales Promotion
  • Salesmen
Cj W.Customer Service Agents Expert, Canada
$13 /hr
0 Years Exp.
0 Followers
i am not certifed for networking or repairing but my customers are happy and satisfied with my work
  • Customer Service Agents
  • Computer Repair
Ryan G.Customer Service Agents Expert, United States
$17 /hr
7 Years Exp.
0 Followers
I have +15 years of customer service experience. I’m an fast learner and pay attention to detail.
  • Customer Service Agents
Fritzy Mae G.Customer Service Agents Expert, Philippines
$4 /hr
2 Years Exp.
0 Followers
Self-motivated, determined, reliable and kind. GET TO KNOW ME MORE
  • Customer Service Agents
  • Customer Service
  • Data Entry
Zil Cyrelle G.Customer Service Agents Expert, Philippines
$13 /hr
2 Years Exp.
0 Followers
Been working in a BPO industry for over 2 years now. I handle retail issues and payment issues as well. I can do both call and chat support.
  • Customer Service Agents
Abiathar N.Customer Service Agents Expert, Canada
$9 /hr
3 Years Exp.
0 Followers
I am a certified Massage Therapist with years of professional experience in areas such as Customer Support, Administrative Support, Human Resource and...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Computer Graphics
  • Administrative Support
Rudolph F.Customer Service Agents Expert, Philippines
$5 /hr
1 Years Exp.
0 Followers
I have worked in the call center industry for 1 and a half years and experienced various accounts like health care accounts, bookkeeping and etc. I ha...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
Looking for more Customer Service Agents Experts? join Toogit

Get Started
 

Customer Service Agents Experts Ratings

Trust RatingTrust Score 4.6
636 reviews

Reviews From Customer Service Agents Experts

user friendly platform with latest job opportunities
Meera P.
Chemistry Professor

How it works

Post a Customer Service Agents Experts Job

List your project requirement with us. Anything you want to get developed or want to add to your business. Toogit connects you to top Customer Service Agents Experts around the world.

Hire Customer Service Agents Experts

Invite and interview your preferred talent to get work done. Toogit Instant Connect helps you if you need your project started immediately.

Work With Customer Service Agents Experts

Define Tasks, use Toogit's powerful work management tool, stay updated with real time activity logs

Pay To Customer Service Agents Experts

Review work, track working hours. Pay to Customer Service Agents Experts only if you are 100% satisfied with the work done.

How to Hire the best Customer Service Agents Experts

How to hire customer service representative today?

Nowadays, Freelancing is simplest and easiest way to hire talented and experienced customer service representative. Once you've decided to hire customer service representative, means you would need one who is proficient in customer support and good command over English.

The first place to start with is your project itself, define “what you want” and what's your requirements as a project and you need to analyze your requirement for determine the employment type (individual/agency), budget and platform. Within 24 hours you get top customer service expert's proposals, you need to scan their portfolio and shortlisted them, preferred only experienced person because hiring experience person is always better deals. And finally invite them for interview to assess their abilities. If you aren’t from a technical background, seek someone proficient to conduct a technical interview.

How to get customer service representative?

Customer service representative is a face of your brand, because your customer will have the most contact with them, so you need to hire the best possible talent. Determine your criteria and post your requirement on freelance website and follow some steps to get best customer service representative.

  1. Writing a job requisition: The title of job is first impression people will have, so make title more informative and start writing job description with 1-2 sentence summary of who you are and what you’re looking for and list the job responsibilities and required skills.
  2. Find a proposal that stand out: Shortlist some application or resume those never have typos or spelling mistake or having experience before and showing some interest and competence in your industry. Everything about a resume is not correct, see his/her creativity and originality through interview and hire right candidate.

From where to get customer service representative?

Toogit freelance website is a best place to hire the highly skilled and talented customer service representative.

Hiring Customer Service Representative on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work, you just share your requirement in details for hire a best talent.

How to create customer support for new company?

If your company is just starting out, you probably need one or two dedicated customer service representative in charge of handling all customer issues.

Before you start with the foundations of building a customer service team, you would like to think about its functions. Not all customer service units serve a similar purpose and your objectives will help define the roles of your team in a more coherent manner. When you're committed to providing great customer service then you need to be available on every social media channel all the time. For providing high quality, reliable customer support you required a great customer support team.

What is customer service representative?

Customer service representative interact with customer on behalf of an organization. They provide information about products and services, take order, respond to customer complaints and process returns.

Customer service representative have strong listening and speaking skills and he/she accurately response to customer inquiries and concerns.

A good customer service representative helps your business to specialize in creating unique consumer experiences. Customer service representative provide you more benefits and make valuable customer relationships which will last longer and continue being more profitable over time.

How to evaluate customer service representative?

To maintain an excellent customer service department, it is important that you have a series of steps in place for evaluating the performance of representatives.>p

  1. Determine your criteria for evaluation: It’s important to determine which qualities are most important to you as an employer, while you should certainly look at both call times and customer satisfaction, first identify which of these is your biggest priority.
  2. Create a call time spreadsheet: To evaluate call time you would like to place system to create a readable spreadsheet that shows a performance of representative, how many calls a representative was able to handle in one hour.
  3. Analyze users’ feedback: it's imperative that your company conduct regular customer satisfaction survey so as to investigate your customer service department, so you'll easily find that your representative who handles a large volume of calls in short time spans but consistently receive poor marks or poor customer satisfaction.
  4. 4. Listen to call: During a survey, call time data is invaluable in an evaluation nothing beats actually listening to a calls for you. Take short investigation on representative calls for whether or not the representative is following the company approved script. Monitor representative’s tones and determine if they are consistently polite when dealing with callers.

How to manage customer expectations

Today's customers have a lot more choices at their disposal and better opportunities to share consumer experiences with others through social media.

It is essential for a modern business to focus on customer service to ensure you provide customers more than just a service or a product and manage their expectations. Best way to exceed the norm and maintain happy clients in long term is to manage their expectations from start to finish. Your company can set themselves up for success by utilizing the right customer support and employing these four powerful strategies for manages customer expectations.

  1. Openly discuss solution: One important way businesses will manage customer service expectations is by openly discussing possible solutions to a problem with the client. By listing off possible resolutions, support teams empower their clients to understand the complexness of a particular problem and interact directly with its answer.
  2. Provide clear timelines: Teams should ensure customers are well-informed of not only how long a telephone call will take, but how much time and work is required to get them a solution as quickly as possible.
  3. Be transparent and honest: Reasonable expectations are often born from trust. You need to make policies, values and practices transparent for build a trust with customers.
  4. 4. Follow up regularly.

What is customer service?

Customer service is the support you offer your customers before and after they purchase and use your products or services that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.

Today's customer service goes far beyond the traditional telephone support agent. It's available via email, web, text message, and social media. Many companies additionally provide self-service support, so customers can find their own answers at any time day or night. Customer support is more than just providing answers, it's an important part of the promise your brand makes to its customers.

How to hire customer service agent?

Whether you're hiring a lot of customer service representative to scale your customer support team to satisfy new business demands or need specialists in different time zones to handle calls or requests that come through outside of your local peak hours, it’s imperative your new talent understands your company and your customer after all, they’ll be the voice of your company. The success of your representative starts with how well you write the project description and ends with asking all the right questions in an interview.

Why are you hiring a customer service agents?

It's important to provide the most effective customer service to ensure that your customers receive the optimal experience. In many cases, customer service reps are the face of the brand. They are the people your customers will have the most contact with, so you need to hire the most effective possible talent.

Customer Service Agents on Toogit are highly skilled and talented. Hiring freelance Customer Service Agents on Toogit is quite affordable as compared to a full-time employee and you can save up to 50% in business cost by hiring Freelance Customer Service Agents on Toogit.