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Posted at 2 months ago
What you will do in the Customer Support aspect of the role:---Provide Tier 1 customer support via Zendesk to users of the GetUpside app through private app messaging/email.---Apply critical thinking and use technical tools to investigate customer questions, identify customer issues, and resolve them.---Communicate with the team...read more
Apply On This JobPosted at 7 months ago
What you will do in the Customer Support aspect of the role:---Provide Tier 1 customer support via Zendesk to users of the GetUpside app through private app messaging/email.---Apply critical thinking and use technical tools to investigate customer questions, identify customer issues, and resolve them.---Communicate with the team...read more
Apply On This JobPosted at 9 months ago
Hello, we are looking for a technical support engineer to provide support to our clients. You'll be answering phones, troubleshooting basic network related problems, updating and closing tickets, maintaining health status of devices and report problems. Full Training provided. Analytical skillset is a must, outside of the box th...read more
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