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Posted at 4 hours ago
We are handle support cases and document our products. Since Salesforce is shutting down the service in about a year, we need to migrate to Salesforce Service Cloud.We are looking for an extremely reliable and sharp Salesforce administrator who is experienced with setting up new clients on Service Cloud to help us plan and exec...read more
Apply On This JobPosted at one week ago
A Salesforce Administrator you will be a key member of a team that sits at the intersection of Sales and Customer Success. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.Responsibilities- Work w...read more
Apply On This JobPosted at 2 weeks ago
-> Knowledge Base/Help CenterSet up search function which will allow topics to be recommended based on keywordsWeb-to-case: case details should include email and case reasonWeb-to-case: description should be in email format-> CasesCreate List Views for each issue from web-to-case formSatisfaction Survey for closed casesConfigure...read more
Apply On This JobPosted at one month ago
- Must have at least 6 years of salesforce implementation and hands on configuration experience- MUST be CPQ certified- MUST be able to solution and configure CPQ in salesforce- MUST know SFDC Ligntning- Familiar w/ data migration- MUST know Bundle configuration, Feature configuration, Product and Configuration Rules
Posted at 2 months ago
- Must have at least 6 years of salesforce implementation and hands on configuration experience- MUST be CPQ certified- MUST be able to solution and configure CPQ in salesforce- MUST know SFDC Ligntning- Familiar w/ data migration- MUST know Bundle configuration, Feature configuration, Product and Configuration Rules
Posted at 3 months ago
Looking for a resource for multiple projects. Current need is for a client in the healthcare vertical. Deliverables include:- SMS Magic integration with Salesforce- Using triggers - Using email to case and web to case functionality Regarding other projects, there is additional work and incentive for a candidate that would hang t...read more
Apply On This JobPosted at 6 months ago
-> Knowledge Base/Help CenterSet up search function which will allow topics to be recommended based on keywordsWeb-to-case: case details should include email and case reasonWeb-to-case: description should be in email format-> CasesCreate List Views for each issue from web-to-case formSatisfaction Survey for closed casesConfigure...read more
Apply On This JobPosted at 6 months ago
We are handle support cases and document our products. Since Salesforce is shutting down the service in about a year, we need to migrate to Salesforce Service Cloud.We are looking for an extremely reliable and sharp Salesforce administrator who is experienced with setting up new clients on Service Cloud to help us plan and exec...read more
Apply On This JobPosted at 8 months ago
Project Details:we are looking for a salesforce consultant to:- oversee configuration, design, functionality and end-user support of the Salesforce platform.- Configure and maintain custom objects, record types, fields, page layouts and so on.- Maintain user roles and profiles, security settings, access settings, etc.- Propose a...read more
Apply On This JobPosted at 8 months ago
We are in need of a Salesforce Admin to review our current service cloud reports and build out reports for our customer service team. We would like accurate reports that display performance by agent including case handle times and FCR.
Apply On This JobPosted at 9 months ago
We are handle support cases and document our products. Since Salesforce is shutting down the service in about a year, we need to migrate to Salesforce Service Cloud.We are looking for an extremely reliable and sharp Salesforce administrator who is experienced with setting up new clients on Service Cloud to help us plan and exec...read more
Apply On This JobPosted at 11 months ago
-> Knowledge Base/Help CenterSet up search function which will allow topics to be recommended based on keywordsWeb-to-case: case details should include email and case reasonWeb-to-case: description should be in email format-> CasesCreate List Views for each issue from web-to-case formSatisfaction Survey for closed casesConfigure...read more
Apply On This JobPosted at 11 months ago
We are setting a new instance of Salesforce service cloud (called care cloud) to respond to COVID -19 crisis. Will need someone experienced who can quickly help set up (within few days) our system admin, service agents, knowledge base, CMS and chat options (including bot to human chat transition). We also need developers on for...read more
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