Highly Customer Support experienced people required

Were a very successful, fun, and fast-growth health and wellness brand, that sells over 10,000 products per month on Amazon.

Were looking for a highly experienced customer service person, to join our fun and friendly team, and serve our customers.

The role will be handling inbound calls, customer messages, emails, and chats. Its pure service, there is no selling of any kind.

Our products are quite technical, so lots of training and support will be provided. Because of the training and nature of our products, we are looking for someone who wants a stable role for years to come not a job to fill in some time.

The role will start part-time, four hours a day, then increase to full time so we will prefer candidates who can take on more hours as needed.

The ideal candidate will have a ton of customer service experience, and a track record of successful customer service roles. They will also be motivated, driven, and able to work at home, remotely, and independently.

This role is a fantastic opportunity for the right person.

Here are a few things that, if you have, will take you to the top of our list;

1. Genuine interest in learning about our products
   
2. LOVE outstanding service
   
3. Loves a challenge, and tricky customers
   
4. Available US business hours
   
5. Intelligent, Detective work/critical thinking you will have to think outside the box sometimes to give an answer
   
6. Attention to detail customers bring in many answers to questions and help solve problems we might not have known we even had.
   
7. Dedication to working as a team
   

The tools youll use in this role include;

1. Google Drive/Apps
   
2. Grasshopper
   
3. Amazon Seller Central
   
4. Walmart Seller Center
   
5. Shopify with apps
   
6. Feedback Genius
   
7. Zendesk
   
8. Asana
   
9. ShipEasy
   

We look forward to hearing from you!!
About the recuiter
Member since Mar 14, 2020
Digifyme Digify
from British Columbia, Canada

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