ATM Engineer

• Manages the Development Team in its region.
  
• Manages objectives from the management team and articulates to the team
  
• Coordinates and prioritizes team assignments.
  
• Recruits and on-boards developers with HR support.
  
• Coordinates and manages design and development activities within its team
  
• Assess requirements & priorities to ensure delivery of the right product at the right time
  
• Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals
  
• Coordinate and communicate with other IT departments including PMO, QC, stakeholders and customers
  
• Maintains peak performance sessions that include metrics monitoring, coaching, and developmental goal progress.
  
• Drives continual process improvement initiatives with the team.
  
• Provides training to varied audiences.
  
• Implements technical instructions to engineering, ATM development and operations team.
  
• Act as a liaison between support, operations, ATM engineering, and Cardtronics EFT.
  
• Works as a primary stakeholder on development problems with Cardtronics EFT.
  
• Manages staff to diagnose and resolve technical issues associated with a range of ATM (Automated Teller Machines) globally located.
  
• Creates and distributes custom reporting to management.
  
• Monitor and research ill performing ATMs as part of continuous improvement initiatives directed by management.
  
• Provides direct assistance for mass outages and communicates with other operational teams and upper management on plan of action to mitigate and repair issues.
  
• Understand and communicate complex and technical information clearly and concisely, adjusting language and terminology to the needs of the customer (internal and external) in a professional manner
  
• Completes individually assigned tasks by management.
  
• Coaches other developers and engineers in the team
  
  
• Manages the developers in the team from technical and HR perspective
  

• Undergraduate degree in Computer Science/Engineering and/or equivalent experience;
  
• 8 - years experience in ATM software;
  
• Experience of managing Windows-based Desktop solutions;
  
• 6 years experience in transaction processing platforms, especially Postilion

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