Connectwise Automation/Scripting Engineer

- Automation/Scripting Engineer will have primary responsibility for managing our Connectwise application environment to include Automate functions.
- This job includes but is not limited to Script writing, managing security updates, systems automation & enhancements, keeping all components up to date, creating new scripts to automate client management tasks such as auto-remediation of issues on endpoints and software installation, and managing Automate integrations with other tools.
- Manage and administer the automation and monitoring service. Provide expert level administration for system and infrastructure connectivity in our environment. Serve as a key subject matter expert for automation and systems management for our ConnectWise system.
- Extensive hand-on experience with identifying, configuring and standardizing Remote/Internal/System Monitors for proactive monitoring across all endpoints.
- Experience with Chocolatey and Integration/Deployment with Automate
- Plan, develop, and deliver system and data driven projects on time and on budget. Work with cross functional IT teams on various projects as requested.
- Improve usage of IT Support resources and increase productivity of the team through the connectivity of the tools and automation within the Managed Services team.
- Oversee all of the Professional Services Automation tracking systems for all help desk tickets, customer inventory, workflow, etc.
- Maintain awareness of all outstanding customer issues both pre- and post-delivery and provide status to clients as necessary.
- Design and maintain process documentation
- Identify areas for improvement and make constructive suggestions for change
- Involvement in the design and building of new services.
- Prior experience working at a Managed Service Provider (MSP)
- Experience with ConnectWise Automate scripting, SQL
- Command of PowerShell to supplement ConnectWise Automate scripting
- A solid technical background across the entire IT Infrastructure / Managed Services technology stack
- 3+ of ConnectWise Automate experience and a deep understanding of the product architecture, as well as the database
- Excellent oral and written communication skills
About the recuiter
Member since Mar 14, 2020
Raylo Foundatio
from Qibili, Tunisia

---

---

Offer to work on this project closes in 91 days!
Are you interested in this Opportunity?

Looking for help? Checkout our video tutorial
How to search and apply for jobs

How to apply? Do you have more questions about the Job?
See frequently asked questions