Approved Salary Range: 400-600 USD per month dependent on experience level
Shift Hours: 10 AM to 6 PM EST
Contract Start Date: ASAP
Contract End Date: 9/30/2018 with opportunities for contract renewal
Company Name: FCTRY
Contact: Amanda, Operations Manager
We are primarily looking for someone to help with order entry surrounding the toy tradeshows FCTRY will be attending. This person will need to take the PDF of the written orders and enter them into the order system as well as help with other data entry tasks surrounding customer ordering process.
Data Entry
Place wholesale orders
Respond to customer service inquiries
Track shipments
Issue refunds
Enter payments
Edit products
Report issues up to management in a clear, concise manner to help solve systemic issues
Make it Fun!
Other duties as assigned
Excellent fluency in written and verbal English communication skills
Detail oriented, organized with a track record for meeting deadlines
Naturally empathetic and patient
A passion for turning bad situations into good stories
Resourceful problem solver, knows their way around the internet
A can do attitude - is willing to roll up their sleeves eager to learn new skills
Must have at least 1 year of Customer Service Experience, preferably in eCommerce
Must be willing to work virtually from 10 AM to 6 PM EST Monday through Friday
Must have a personal computer, quiet space, and fast internet
Experience with Adobe Illustrator, Zendesk, Shopify, and Netsuite is a huge plus
Interview Process
Only qualified candidates will be contacted to complete the following:
a proficiency test
a follow-up personal interview
FCTRY does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.","employmentType":["FULL_TIME","PART_TIME","CONTRACTOR","TEMPORARY","PER_DIEM"],"jobLocationType":"TELECOMMUTE","hiringOrganization":{"@type":"Organization","name":"Toogit","sameAs":"https://www.toogit.com/","logo":"https://www.toogit.com/images/toogit_logo_initial.png"},"identifier":{"@type":"PropertyValue","name":"Toogit","value":260010},"skills":["Customer Service","Data Entry","Google Docs","Google Spreadsheets","Spreadsheets"],"applicantLocationRequirements":[{"@type":"Country","name":"IN"},{"@type":"Country","name":"Canada"},{"@type":"Country","name":"USA"},{"@type":"Country","name":"Germany"},{"@type":"Country","name":"Pakistan"},{"@type":"Country","name":"Philippines"},{"@type":"Country","name":"Indonesia"},{"@type":"Country","name":"Sri Lanka"},{"@type":"Country","name":"Nigeria"},{"@type":"Country","name":"China"},{"@type":"Country","name":"Russia"},{"@type":"Country","name":"Bangladesh"}],"validThrough":"2024-10-03T07:36:15+05:30","url":"https://www.toogit.com/freelance-jobs/MjYwMDEw"}
Remote Other Job In Customer Support And Service
Find more Other remote jobs posted recently Worldwide
Work from Anywhere
40 hrs / weekHourly Type
Remote Job$15.33
Cost Looking for help? Checkout our video tutorial
How to search and apply for jobs
How to apply? Do you have more questions about the Job?
See frequently asked questions
The Job
We are looking to hire Personal Assistants [PAs] who will act as the continuous communication link between Varal and the prospect until he or she gives an order and even thereafter.
The PAs will be assigned to work in groups of 3...read more
Recreate 3 forms with CRM form builder. Label fields and then copy same forms. Basic job 3-4 hrs to complete.
Need to call an Amazon seller support and discuss one case, which is long decided by email.
I will pay 20$ for call and bonus 10$ for a positive result.
Also looking for an employee on a permanent basis to resolve issues with Amazon sel...read more
As a member of our brilliant Customer Service Team, you will work closely with our customers and warehouse team on a daily basis to create raving customers. Were looking for a smart, well organized person who thrives on making problems disappear and...read more