Zendesk Support Admin and Guide Design

Are you a Zendesk Admin with experience helping a SAAS business scale? If so, wed like to meet you!

Peerlogic is looking for an energetic, business-savvy technician to run its Zendesk support system. You will be tasked with the continuous improvement and administration of Zendesk.

Key Responsibilities:
-Provide strategic direction for our Zendesk implementation and work with other stakeholders to establish and implement best practices with regards to system configuration, development, testing, maintenance, and data integrity.

-Administration of our Zendesk environment including customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflow, validation rules, dashboards, reports, and so on.

-Work with end users to provide best practices and tips on Zendesk usage including training, documentation, and support as necessary.


Bonus Points For:
- Zendesk Support Admin Certification and App Developer I Certification
About the recuiter
Member since Mar 14, 2020
Mohamed Rashad
from Nawakshut, Mauritania

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Offer to work on this project closes in 127 days!
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