Remote Network And System Administration Job In IT And Networking

Amazon Connect / Hubspot Integration

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Id like to integrate my Hubspot CRM with the Amazon Connect (call center) software.

Specifically:
1. Id like to initiate outbound calls from Hubspot through Amazon Connect, have the call transcribed (using amazon transcribe) and log the contents of the call in the Hubspot call log.
2. If an inbound call comes to Amazon connect, Id like the caller ID to lookup the contact in Hubspot, or create a new contact in Hubspot, transcribe the call (using amazon transcribe), and log it in Hubspot.
3. Id like to connect Amazon Connect text messages into a Hubspot Live Chat. Again, the chat should try to associate with an existing contact, or start a new one in Hubspot.
4. Id like to be able connect Amazon SNS to Amazon Connect Messages to allow for inbound / outbound conversations over SMS using Amazon connect.
5. Id like an installer script for this.
About the recuiter
Member since May 20, 2018
Ronak Kunder
from Viterbo, Italy

Skills & Expertise Required

AWS Lambda Linux HubSpot 

Candidate shortlisted and hiredHiring open till - May 1, 2024

Work from Anywhere

40 hrs / week

Fixed Type

Remote Job

$958.31

Cost

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