Tasks and Responsibilities:
- Provide customer support via email, chat and phone.
- Consult new clients about products, ordering process, payment options etc.
- Provide support for existing clients: resolving clients complaints if any, answering questions about orders.
- Control clients orders to make sure they are timely delivered.
- Ensure that each customer receives outstanding service by providing a friendly environment.
Skills and Competencies:
- Experience in customer support services is a plus.
- Fluent English and Italian (both written and spoken).
- Fluency in French or Spanish is a big advantage.
- Ability to quickly and competently respond to clients
- Computer skills
- Logical mind, discipline, attentiveness, responsibility
- Stable internet connection from 50 Mbt/s and up and quiet environment.
Terms:
Working days are Monday to Friday.
This position is part time (3-4 hours a day).","employmentType":["FULL_TIME","PART_TIME","CONTRACTOR","TEMPORARY","PER_DIEM"],"jobLocationType":"TELECOMMUTE","hiringOrganization":{"@type":"Organization","name":"Toogit","sameAs":"https://www.toogit.com/","logo":"https://www.toogit.com/images/toogit_logo_initial.png"},"identifier":{"@type":"PropertyValue","name":"Toogit","value":311647},"skills":["Administrative Support"],"applicantLocationRequirements":[{"@type":"Country","name":"IN"},{"@type":"Country","name":"Canada"},{"@type":"Country","name":"USA"},{"@type":"Country","name":"Germany"},{"@type":"Country","name":"Pakistan"},{"@type":"Country","name":"Philippines"},{"@type":"Country","name":"Indonesia"},{"@type":"Country","name":"Sri Lanka"},{"@type":"Country","name":"Nigeria"},{"@type":"Country","name":"China"},{"@type":"Country","name":"Russia"},{"@type":"Country","name":"Bangladesh"}],"validThrough":"2024-11-05T14:13:51+05:30","url":"https://www.toogit.com/freelance-jobs/MzExNjQ3"}
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