eBay store needs a intelligent, dependable person for customer service

THE IDEAL CANDIDATE MUST BE:
- Punctual, professional and reliable
- Trustworthy
- Fluent in English
- Organized & efficient
- Strong work ethic
- Able to work on own with minimal supervision
- Proficient at problem solving
- Proficient with email

SKILLS:
- Proficient with Google Drive
- Proficient with Google Sheets & Excel is a must
- Proficient with Customer Service
- Proficient with eBay, especially posting product drafts
- High speed internet
- At least 90% Past Job Success Score
- It is a bonus if you have used the following softwares: (1) Helpscout (2) Asana (3) Slack (4) Join.me (5) Jazva

EXPECTATIONS:
- Part-time commitment, but flexible schedule so that you can schedule certain daily, weekly, and monthly tasks. This is expected to grow to where it could be a full time position.
- Quick response time when a teammate reaches out with a question.
- Be able to think rationally when reviewing product descriptions
- Provide feedback on processes or systems if you have other ideas that could improve the operations.
- It would be expected that the daily, weekly and monthly tasks are completed on-time without ongoing reminders
- It is expected that time will be dedicated every week day to complete all normal daily tasks and limited hours on the weekend to complete all tasks

PRIMARY TASKS ARE AS FOLLOWS:
- Responding to customer emails through Help Scout
- Correcting all errors and uploading the revised descriptions into our software
-Using our proprietary software to qualify new product and upload to our inventory management software
- Review item listings to ensure that all data is included prior to pushing the listing to the sales channel
- Weekly follow up email to all team members asking for an update on whether recurring tasks has been completed

All primary tasks represent an average of 30 hours/week of work.
About the recuiter
Member since Nov 11, 2022
Chandrakant Panigrahi
from England, United Kingdom

---

---

Offer to work on this project closes in 6 days!
Are you interested in this Opportunity?

Looking for help? Checkout our video tutorial
How to search and apply for jobs

How to apply? Do you have more questions about the Job?
See frequently asked questions