Remote Network And System Administration Job In IT And Networking

Evaluation of Central Monitoring Tools for Support Desk Ops Automation Tickets

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We currently use Jira Service Desk to manage tickets submitted by customers. We also have a variety of ops automation tickets that are created based on event triggers in our SaaS application, infrastructure, etc. At times these can create a lot of noise due to the volume of tickets created. I would like assistance in finding and evaluating some kind of central monitoring tool that can evaluate all of these notifications, either within Jira or externally, and synthesize the activity into actionable tasks.
About the recuiter
Member since Aug 30, 2017
Nicolas H.
from Victoria, Australia

Skills & Expertise Required

software development

Candidate shortlisted and hiredHiring open till - Sep 28, 2019

Work from Anywhere

40 hrs / week

Hourly Type

Remote Job

$13.91

Cost

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