Sales & Customer Support Agent

The Sales & Customer Support Agent will:

- Possess a high level of both verbal and written communication skills. Being super friendly ;)
- Respond, research and resolve incoming inquiries via phone and email in a timely, professional and efficient manner.
- Provide customers with detailed information about our services in order to answer possible questions and create future bookings.

REQUIREMENTS
- Required Education & Experience
- Be a native either English, Italian, Spanish, German or French speaker and have an advanced (C1-C2 level) of the other not native languages. Other languages are huge plus.
- Have experience using online software, site management and tools.


Desired Knowledge, Skills & Abilities

Customer focus oriented and relationship management skills.
Positive and friendly language when speaking to customers. Read customers and make the selection of a property a personal and tailored experience to their needs.

Effectively and efficiently manage time multi-tasking skills in order to close bookings faster.

Open minded and well-traveled person with an international perspective as you will be talking with hundreds of people from all over the world everyday. Have been an expat living abroad for a while is a massive plus.
About the recuiter
Member since May 20, 2018
Amit Jain
from Kaliningrad, Russia

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