Salesforce BSA Madrid

- Candidate must be based in Madrid during the length of the project and has to speak fluent Spanish and English
- Facilitate requirements gathering & documenting detailed functional requirements
- Gather, create and document current and future business process flows.
- Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
- Responsible for carrying out business, testing and training requirements gathering;
- Responsible for workflow analysis, gap analysis and functional flows. Offers analysis throughout all phases of the project lifecycle.
- Tests salesforce configuration and setup knowledge is an added advantage.
- Provide support to Salesforce users in sales and service teams, and act as the primary point of contact for end-user support.
- Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.
- Collaborate with end-users to create and maintain training materials.
- Manage relationships with stakeholders to achieve project goals
- Maintain collaborative relationships with external vendors to achieve project goals, where necessary.
- Participate in the evolution of team best practices, standards and policies
- Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.
- Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.
About the recuiter
Member since Sep 9, 2017
Deshawn Cooke
from Maryland, United States

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