Seeking someone to handle help desk calls as they come in for our clients

Seeking a level 2 technical person to handle calls and resolve IT related issues as they come in. Person should speak fluent English and have a strong technical grasp of desktops, servers, with basic networking skills.

Familiar with Microsoft line of Operating Systems (Windows 8, 8.1, and 10).
Familiar with Microsoft server operating systems ( Windows Server 2012, 2016, and 2019)
Some knowledge of MAC OS.
Able to support VoIP phone systems as well (PortaOne switch) and work with level 3 support to resolve VoIP issues.

We are seeking an arrangement where we would pay per support call, with a one hour minimum. So if a client calls in and it takes 10 minutes to resolve the issue, you would still get paid for the hour.
About the recuiter
Member since Aug 31, 2017
Chakravarthi V.
from Tamil Nadu, India

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