I am a customer service professional with over a decade of experience in serving the public. Four of those years have been spent in a managerial role. In my current position as Customer Service Manager at the current company I led the customer service team in ensuring that customer complaints and questions were dealt with in a professional and courteous manner. I have impeccable interpersonal and communication skills that allow me to assist customers with grace in a way that enhances understanding. I also possess excellent leadership and supervisory skills. I always rise above expectations when taking on a position which has earned me several customer service awards. In addition those on my team often speak highly of my ability to be consistent and fair in my dealings with both employees and customers. I would love the chance to bring these skills to your company.
Only project details and that's it. I can help my clients achieve whatever SLAs and success metrics they would like to achieve by providing best customer experience.
Esitmated cost is $191.58 & delivery in 1 daysSkilled customer experience leader with expertise in setting strategy and vision, building, leading and growing teams that are capable of shaping loyal customer base and creating a positive customer engagement. I have a deep understanding of how to successfully manage and streamline operational processes, and develop effective communications at each point in the customer journey (from onboardin...
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