I am a perfect fit in Email response handling. I have dealt with customers remotely, mostly via email through various communication platforms such as Outlook, Hubspot, Netsuite, and Zendesk. I have in the past closed over 50 tickets and solved 90% of their concerns.
I have perfect skills in managing Amazon, Shopify, and Etsy stores.
You can consider me for the following and any other roles that you want to be handled.
• Handling Customer complaints professionally.
• Assisting with placement of orders, refunds, and replacements.
• Advising on the companies information.
• Identifying and Escalating cases.
• Placing or canceling orders.
• Answering questions about warranties.
• Suggesting solutions when a product malfunctions.
• Tracking orders and recording the ticket numbers.
• Handling product recalls.
• Handling royalty rebates.
My key skills,
• Microsoft office and G suite
• Operating systems such as Windows and MacBook.
• Spreadsheets such as Excel and Google spreadsheets.
• Presentation software such as PowerPoint.
• Communication and collaboration tools like Zoom, Skype, Slack, Microsoft Teams, Sharepoint, etc.
• Graphic design using software such as Adobe Photoshop.
• Video editing using software like Filmora and OBS.
• CRM software such as Oracle, Netsuite, Hubspot, Zendesk, and Zoho.
• HTML & CSS and JavaScript.
• Amazon,Etsy, and Shopify store skills.
• Social media. (Facebook, Instagram, Twitter, WhatsApp, and Linkedin.)
Communicate on my Toogit chat so that we can discuss my service.
Esitmated cost is $1,066.32 & delivery in 30 dayspossess over two years of experience in customer service, telemarketing, and telecom service. I have dealt with customers remotely, mostly by chat via various communication platforms such as Outlook and Netsuite, and occasionally over the phone. I am passionate about my work, ambitious and self-driven, highly organized, and also an excellent communicator. My Key skills; -Computer skills; · Microso...
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